Partnering with Sendo, CIMB speeds up in the race to be the "leading digital bank" in Viet Nam
Digital banking is considered an inevitable trend in the 4.0 era, in which the ultimate aims are to scale business efficiency to adapt to the highly competitive environment of commercial banks and, at the same time, expanding financial inclusion. The development of digital banking fosters opportunities for banks to increase revenue and labour productivity, effectively manage their financial resources and receive information, widen networks and partnerships, etc. In fact, the BTCI report shows that up to 50% of customers prefer online services. This is the motivation to push commercial banks into the digital race, penetrate and capitalise on the potential of the digital financial market.