HÀ NỘI — The Ministry of Foreign Affairs (MoFA) will apply knowledge management (KM) in the daily work of officials and civil servants in order to improve the quality and efficiency of the diplomatic sector, said Deputy Ministry of Foreign Affair Lê Hoài Trung.

Addressing the workshop on applying knowledge management in the public sector, which was organised by the MoFA on Wednesday in Hà Nội, he said KM was a modern model which had been adopted by many big corporations all over the world.

Many countries had applied KM including Thailand, Malaysia and Singapore, he said.

Trung said the ministry would complete and implement the KM strategy soon, possibly in August this year, adding that it had begun studying experiences from other countries and had drawn lessons from them since 2017.

Participants at the workshop discussed issues relating to KM trends and the benefits of KM.

According to Johannes Schunter, KM specialist at the United Nations Development Programme (UNDP) Pacific Office in Fiji, the UNDP has set up strategies to focus on knowledge sharing through investment in human and technology since 2009.

The target of the application of KM in UNDP was to enhance the organisation’s global leadership to achieve comprehensive and sustainable development, strengthening institutions to provide basic services, reduce risks of conflicts and natural disasters and enhance practical actions with priority given to poverty and inequality.

Margaret Gair, a specialist from the United Kingdom, said KM was about connecting people and enabling them to share and seek out knowledge that helps them work more collaboratively and effectively.

The application of KM helped leaders throughout the organisation access information and knowledge easy, thus improving the effectiveness of its operation.

Participants attending the workshop also agreed on the need to apply KM in Việt Nam.

Nguyễn Sỹ Cương, deputy chairman of the National Assembly for External Affairs, said that although KM was a new concept, it was necessary for all organs of government to apply the model to overcome shortcomings in information management and sharing. — VNS