|The headquarters of the HCM City Fire Prevention and Fighting Police Department in District 1. The fire and police departments will soon handle all emergency calls since the city plans to merge the multiple emergency numbers it has now. -- Photo thanhnien.vn |Viet Nam News
HCM CITY — HCM City has approved the integration of its three emergency numbers as one of the first steps in its makeover as a smart city.
It has had 113 (security and order), 114 (rescue and fire fighting), 115 (medical) for emergencies since 2015 but without effective co-ordination between various agencies in receiving and processing calls.
Besides, having multiple numbers causes confusion when people face emergency situations.
Following the merger, there will be only 114.
The department is in the process of completing the technical design for the 114 centre and will transfer it to the fire and police department by September this year.
The city plans to build a data warehouse and a smart city management centre and traffic, security and order will be the first to be tested at the latter place.
The 114 centre will be located within this centre. — VNS