Director of the Department of Construction Trần Hoàng Quân. VNA/VNS Photo

HCM City  – HCM City's Department of Construction, in collaboration with the Department of Information and Communications, on Wednesday announced administrative procedures to provide online public services with a view to encouraging local people, organisations and businesses to go online for the settlement of administrative procedures.

Director of the Department of Construction Trần Hoàng Quân said the application of online public services is part of the efforts to deliver on the city’s digital transformation programme in 2023, describing it as an important tool to support state agencies to handle procedures in a more convenient fashion, while promoting transparency of administrative procedures, helping bolster the city's socio-economic development.

Stakeholders are now able to carry out necessary administrative procedures without having to visit government offices, helping save time and travelling costs, he said, adding they can keep track of their dossiers’ status as well.

During the January-September period, the Department of Construction received 13,276 dossiers, 12,467 of which were handled, while 809 were in the process of settlement.

The department is providing online services for 22 administrative procedures at https://dichvucong.hochiminhcity.gov.vn/vi/.

Of the total, 17 administrative procedures are conducted fully online, covering the fields of building materials, construction activities, and construction testing. Meanwhile, five others in technical infrastructure, realty business, building material testing are made partially online.

Stakeholders should contact hotline 028.39.329.575 for further instruction.

HCM City targets all of its administrative procedures made online by the end of this year. Accordingly, the city will work to complete the digitalisation for settlement of administrative procedures, including instructions for receiving dossiers, handling dossiers and returning results, digital signatures, payments, and evaluation of users’ satisfaction. VNS