A passenger uses the Hà Nội Metro app on a station along the Cát Linh–Hà Đông line. — Photo hanoimoi.vn

HÀ NỘI — Hà Nội Metro, in partnership with global payment firm VISA, is offering free tickets to passengers who take part in a pilot e-authentication and biometric identification programme on the Cát Linh–Hà Đông line.

From October 10, passengers who successfully activate their accounts using chip-based ID cards on the Hà Nội Metro mobile app will receive fare subsidies when purchasing single-ride, daily or weekly tickets. These tickets will be issued as QR codes on their mobile phones for gate access.

The programme applies to multiple trips and will run until October 30, or until the subsidy fund is fully used.

Passengers using VISA cards at metro ticket gates under the Tap & Go system will also enjoy the same benefit until February 28, 2026.

Those who purchased metro tickets with VISA cards or through the Hà Nội Metro app between September 20 and October 9 will have their fares refunded to the bank account registered for the trial.

Metro staff at information counters along the Cát Linh–Hà Đông line are available to assist passengers with registration and activation.

Passengers aged 60 and above will continue to enjoy free bus and metro travel under the city’s existing policy. — VNS