Officers in Hòa Thành - Dương Minh Châu in Tây Ninh province help taxpayers carry out administrative procedures. — VNA/VNS Photo

HCM CITY — The General Department of Taxation (GDT) will hold a direct dialogue with taxpayers from five provinces and cities, including HCM City, Bình Dương, Đồng Nai, Bà Rịa-Vũng Tàu and Long An, on September 27.

It aims to address and resolve any difficulties and listen to recommendations from citizens and businesses regarding the implementation of tax laws.

The meeting is also an important 'channel' for the tax authority to hear feedback on the practical implementation of current tax policies so that it can suggest appropriate amendments and supplements.

The dialogue will focus on key issues, including invoicing and documentation, value-added tax policies (including VAT refunds), corporate income tax (including contractor tax), tax incentives and exemptions, personal income tax and land-related levies.

Aside from the direct dialogue, the GDT will also connect online to all 63 provincial and city tax departments across the country. 

This allows tax departments to promptly resolve issues and provide guidance so they can research and apply consistent practices in managing similar issues for enterprises in their areas, thereby creating the best conditions for businesses and taxpayers.

As one of the businesses participating in this dialogue, a representative from a company in Đồng Nai said that in recent times, tax policies have been updated in a way that facilitates businesses, including small businesses and sole proprietorships.

By adopting electronic tax filing and payment, businesses can save time and money. This digital approach also minimises the risk of bureaucratic delays and inefficiencies.

The tax authority has also recently organised specialised business conferences, focusing on current issues that businesses are interested in, which can help taxpayers and tax authorities better understand each other.

Information related to addressing concerns is also continually updated on the GDT's official website.

However, adjustments to fiscal policy, including tax regulations prompted by evolving economic conditions and the impacts of natural disasters, have posed challenges for businesses in staying up to date with the latest changes.

Enterprises believe that the tax sector needs mechanisms to listen to and incorporate more feedback from citizens and businesses.

Tax Advisory Director at Deloitte Việt Nam Nguyễn Bích Ngọc said that dialogues with businesses are an excellent opportunity for the GDT to clearly explain current tax policies, making them easier for businesses to apply.

It is also a chance to share draft tax laws and amendments as well as to directly listen to taxpayers' concerns regarding any unresolved issues.

"From our observation of these dialogue conferences over the past few years, businesses have provided very positive feedback about the outcomes of these discussions. Therefore, the GDT should maintain these activities," she said. — VNS