A resident in the south-central province of Lâm Đồng uses the VNeID app to complete administrative procedures online. — VNA/VNS Photo

HÀ NỘI — Deputy Prime Minister Hồ Quốc Dũng has approved a project to develop the national digital identification application VNeID for the 2026–30 period, with a vision to 2045, positioning the platform as a 'super app' at the centre of Việt Nam’s national digital ecosystem.

Under Decision 940 dated May 26, 2026, the project aims to transform VNeID into a modern, secure and highly scalable national digital platform capable of effectively serving citizens, businesses, agencies and organisations in handling administrative procedures, accessing online public services, conducting electronic transactions and using digital utilities.

The platform is also expected to function as a trusted digital infrastructure for connecting, sharing and authenticating information among national databases, specialised databases and information systems operated by ministries, sectors, local authorities, organisations and enterprises, contributing to national digital transformation and the development of digital government, digital economy and digital society.

By 2028, Việt Nam aims to complete the legal framework, policies and technical infrastructure needed to develop VNeID into a comprehensive super app serving citizens, businesses and public agencies.

Under the roadmap, 100 per cent of beneficiaries receiving social welfare payments, pensions and social assistance are expected to have payment accounts and e-wallets integrated into VNeID. Electronic identification accounts will also be issued to all eligible individuals and organisations with demand for the service.

By the end of 2028, around 50 per cent of essential digital utilities are expected to be integrated into VNeID, while all individual and organisational documents, along with mobile subscriptions, will be authenticated on the platform. Artificial intelligence will also be gradually integrated to enhance user experiences.

In addition, 80 per cent of eligible citizens are expected to receive digital signature certificates for use in online public services, alongside expanded trusted services supporting civil and digital commercial transactions.

By 2030, Việt Nam plans to complete the VNeID digital ecosystem with a full range of utilities serving citizens, businesses, household enterprises and public services provided by ministries, sectors and local authorities.

According to the plan, all citizens will have level-2 VNeID accounts integrated with payment accounts and e-wallets when needed, while all eligible citizens will be issued digital signature certificates for online public services and civil transactions.

Around 70 per cent of utilities and services on VNeID are expected to incorporate artificial intelligence by 2030 to personalise and improve user experiences. The Government also targets 70 per cent of users adopting cashless payment and essential bill payment services via the platform.

In addition, 70 per cent of users are expected to regularly access and use services and utilities within the VNeID ecosystem.

Looking ahead to 2045, Việt Nam aims to further expand the VNeID digital ecosystem while continuing to upgrade technical and technological infrastructure to ensure stable, secure and seamless operations.

Under the long-term vision, 100 per cent of services and utilities on VNeID will integrate artificial intelligence to optimise and personalise user experiences across various digital skills and applications.

The plan also targets universal access to cashless payment and essential bill payment services on VNeID, while 90 per cent of users are expected to regularly access and use services within the platform’s ecosystem. — VNA/VNS