Vietcombank to improve internet banking security

Vietcombank on Thursday asked customers to change their password structure to enhance security of its internet banking services. — VNS Photo

Viet Nam News

HÀ NỘI — To improve security in online banking, Vietcombank on Thursday asked customers to change their password structure.

Accordingly, from November 1, 2017, passwords for internet banking accounts must have seven to 20 characters, including a number, caps lock, normal letter and special characters.

Customers are required to change their password within 12 months. Transactions via internet banking will be automatically stopped if customers do not implement any transaction within five minutes.

In addition, the effective time for using a one-time-password (OTP) for online transactions will be five minutes if being received via SMS and two minutes if being received via EMV-OTP and eToken.

All individual customers and organisations using VCB internet banking services will be subject to the changes.

Users can access the website, www.vietcombank.com.vn, or call the 24-hour hotline, 1900545413, for any support. — VNS

Tags Vietnam Vietnam News news OTP SMS online transactions

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