Trusting Social on June 29 launched its generative AI platform called Agent Foundry that provides trainable, AI-powered autonomous agents to enterprises. — Photo courtesy of Trusting Social

HCM CITY — Trusting Social, a leading Asian fintech artificial intelligence (AI) company, on June 29 officially launched its generative AI platform called Agent Foundry that provides trainable, AI-powered autonomous agents to enterprises.

Agent Foundry integrates Microsoft’s cloud and AI technologies, including Azure cloud service, which is secure and open-source friendly; and GitHub Enterprise, the developer and productivity tool for Startups Founders Hub.

Foundry agents include ALICE, a generative AI-powered sales and relationship management agent that helps brands reach out to millions of consumers; ANANSI, a business and data analytics agent; and ALAN, an AGI-based software programming agent.

They combine high-level business reasoning with powerful Big Data predictive modeling, vast industry domain knowledge, a wide range of digital skills from using office applications to advanced data analytics and coding, and enterprises’ rich customer data to assist knowledge workers to become more productive.

They appeal to enterprises thanks to their design that adheres to high standards for data privacy, security, social sensibility and controllability, their ability to strictly follow business rules, learn on the job, and proactively take action in a business context with minimal human supervision.

Nguyễn An Nguyên, CEO of Trusting Social, said the company was thrilled to bring AGI products to the Vietnamese and Southeast Asian markets.

"Foundry agents aim to help businesses transform themselves in the age of generative AI," he said.           They empower human workers to focus more on creativity, strategic thinking, decision-making, and human interactions, instead of repetitive, quantitative, and mundane tasks. 

“These agents aid humans in problem-solving rather than taking over their jobs as employees' creativity and judgment cannot be replaced,” he said.

The company aims to serve multiple industries, starting with the financial sector and soon expanding to consumer goods, telecommunications, and professional services, according to Nguyên.

The launch of Agent Foundry shows the company’s decade-long commitment to advancing AI to enable businesses to serve consumers better with lower costs.

Nguyễn Quỳnh Trâm, country general manager of Microsoft Vietnam, said this collaboration with Trusting Social would empower world-class financial access for unbanked users.

“AI is a defining technology of our time, we are optimistic that it will benefit underserved communities in Việt Nam and Southeast Asia,” she said.

Last year, Trusting Social was selected to join the Microsoft for Startups Founders Hub, a new digital and truly inclusive platform for Founders in Asia. The company was provided free access to Microsoft's technology, tools, and resources to develop its AGI-empowered tools to deliver financial access for all.

At the event, a two-year Memorandum of Understanding (MoU) was signed between Trusting Social and Microsoft on collaboration in research and development.

Both sides will pursue strategic research, technical development, and go-to-market collaboration.

Trusting Social will integrate Microsoft Azure's cloud computing platform, services, solutions, and other technologies in connection with data analytics, OpenAI, and cognitive services for an Azure AI project. — VNS