Tuesday, September 22 2020

VietNamNews

Vietjet on its journey to repatriate stranded passengers around the world

Update: August, 21/2020 - 12:00

 

Passengers check in for Vietjet’s repatriation flight at Singapore’s Changi International Airport. — Photo courtesy of Vietjet

HCM CITY — For months since the COVID-19 pandemic broke out, governments and airlines around the world have been successively operating flights to bring citizens back home.

In Việt Nam, Vietjet is working with domestic authorities and Vietnamese representative agencies abroad to help Vietnamese citizens return home. The Vietjet aircrew regularly brings priority groups – under-18s, elderly, pregnant, sick people, and the homeless, as well as those whose work contract expired – back home from Singapore, Taiwan, Thailand, Brunei, Indonesia, Myanmar, and South Korea.

A traveller from the Philippines was touched, saying that: “Airport officials were the very first people we met when getting off the plane. Their radiant smiles and enthusiasm filled our hearts with great joy and warmth.”

To further the domestic fight against the pandemic, Vietjet has cooperated with authorities to carry out four flights from Đà Nẵng to Hà Nội and HCM City on August 13 and 14 to support travellers stranded in the coastal city.

Travellers on these flights were tourists, mostly children, who were stuck in Đà Nẵng when the city went under lockdown. After getting home, both aircrew and passengers are required to follow healthcare instructions and quarantine regulations in their localities.

Having participated in repatriation flights and rescue flights to assist travellers in Đà Nẵng return home, Trần Đình Hoàn, chief representative of Vietjet at Đà Nẵng Airport said: “With Đà Nẵng becoming the focus of the COVID-19 pandemic, we keep a cool head to make sure the situation does not descend into chaos, and we try to instruct passengers to keep a safe distance. Additionally, passengers are supplied with protective suits during the entire flight.”

 

Vietjet flight crew get ready for a rescue flight. — Photo courtesy of Vietjet

“Delivering passengers from the contamination zone is hard work, however, we are all extremely proud of this mission because we bring them joy and security. Some of the passengers even told us that they will definitely return to Đà Nẵng to recall the rescue flights,” said Hoàn.

These were the first Vietjet domestic flights to assist stranded travellers reach safety.

The airline has helped hundreds of travellers depart from the pandemic zones. Every flight is a result of tireless work by a substantial number of staff from all departments to guarantee the safety of the passengers and the aircrew. — VNS

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