Vietnam Airlines launches 24/7 customer care centre

July 04, 2017 - 13:30

Vietnam Airlines officially opened a round-the-clock customer care centre on June 1 with the aim of providing prompt services to its customers.

Representatives are pressing the button to perform opening ceremony of Vietnam Airlines’ 24/7 customer care centre. — Photo Vietnam Airlines

Viet Nam News

HÀ NỘI — Vietnam Airlines officially opened a round-the-clock customer care centre on June 1 with the aim of providing prompt services to its customers.

The airline has co-operated with telecommunication service provider Sabre Việt Nam Joint Stock Company to restructure and upgrade the existing customer care units of Vietnam Airlines nationwide, increasing its number of telephone operators to over 100, who will provide inquiry services at any time of the day, including on holidays and New Year’s Eve.

Customers can contact the centre anytime by calling 1900 1100 or Golden Lotus Member hotline 1900 1800 for advice and assistance on using the Vietnam Airlines services.

Speaking at the opening ceremony of the customer care centre, General Director of Vietnam Airlines Dương Trí Thành said the launch of the centre was a significant milestone, which marked another big step in the improvement of Vietnam Airlines’ service quality.

For more information, visit Vietnam Airline official website at www.vietnamairlines.com or contact 1900 1100. — VNS

Tags vietnam airlines customer care centre Sabre Việt Nam

Work starts on $84.5-million glove manufacturing project in Nam Định

bizhub

Mega trading project starts construction in Đà Nẵng

bizhub

Samsung holds second corporate social responsibility day

bizhub

Growing wine market to be worth US$382 million

bizhub

Taiwan and Việt Nam collaboration in the water treatment sector is promising prosperity

bizhub

Maersk opens its first bonded warehouse in Việt Nam

More on this story

bizhub

Russian oil company signs MoU with PetroVietnam

ZARUBEZHNEFT, a Russian State-controlled oil company based in Moscow, and PetroVietnam Exploration Production Corporation (PVEP) signed a memorandum of understanding (MoU) on June 30.

bizhub

VN remains key focus for global hotel industry: Jones Lang LaSalle

Hoteliers are attracted by Vietnamese rapidly growing tourism sector, robust economic development and infrastructure investments, real estate consultancy Jones Lang LaSalle has said in a recent report.

bizhub

High-quality product fair held in Quy Nhơn

A Vietnamese High-Quality Products Fair opens today in Quy Nhơn city with 400 booths set up by 150 Vietnamese businesses.

bizhub

Thành Thành Công to develop 20 solar power projects

Thành Thành Công Group (TTC) plans to develop 20 solar power projects nationwide with a total capacity of 1,000MW by 2020.

bizhub

Tuy Hòa sugar factory to enhance production capacity

The People’s Committee of the central province of Phú Yên has agreed to the Tuy Hòa Sugarcane and Sugar JSC’s plan to expand capacity .

bizhub

Tracodi adds new line of business, expands board of directors

The Transport and Industry Development Investment Joint Stock Company (Tracodi) decided at an extraordinary general meeting June 28 to add advertising services to its scope of business activities.

bizhub

VN to co-operate with Saudi Arabia in renewable energy projects

Việt Nam’s FECON Corporation and Saudi Arabi’s Acwa Power on Monday signed a Memorandum of Understanding (MOU) for co-operation on joint development of renewable energy projects in Việt Nam.

bizhub

Masan Consumer to issue 5 million ESOP shares

Masan Consumer Corporation will issue nearly five million shares to its staff under the Employee Stock Ownership Plan (ESOP) programme in July, the company has announced.

bizhub

First B2S stationery centre opens in Việt Nam

B2S, a leading Thai stationery chain and member of the Central Group, opened its first outlet in Việt Nam on Saturday, July 1, in HCM City’s Thủ Đức District.