Banks have warned customers about information theft. Photo thebank.vn

HÀ NỘI Banks have recently been warning their customers about new online scams.

BIDV this week sent a notice to its customers to sound the alarm over scams via Zalo and Facebook, noting that along with the rapid development of social networking sites, online crime was on the rise.

According to BIDV, some criminals used fake images of name plates, seminars and other activities with the BIDV logo to pretend to be bank staff to cheat customers. They then promised loans of under VNĐ100 million (US$4,350) providing a fee of VNĐ1-2 million was paid in advance. 

BIDV has advised customers to be vigilant and always verify all offers from strangers. In no circumstance should they transfer money to any other organisation or individual.

Vietcombank has also sent an email to customers warning them about information theft. Fraudsters have been impersonating bank employees and service providers, especially e-wallets, and asking customers to authenticate their account information to upgrade the services.

Warning its customers, Nam A Bank said Việt Nam had witnessed an increase in bank fraud. Recently, a gang used loopholes on the website of a payment intermediary company to steal money from genuine customers.

Nam A Bank cited statistics from the National Monitoring Center for Cyber Safety and the Ministry of Information and Communications, saying that there were more than 10,220 cyber attacks on information systems in Việt Nam last year.

According to the Ministry of Public Security, in the first six months of this year, thousands of computers were infected with malware and more than 2,500 websites and information portals with national domain names were attacked. VNS