As a federally owned enterprise, the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH supports the German Government in achieving its objectives in the field of international cooperation for sustainable development. On behalf of the German Government, GIZ provides advisory services to the Vietnamese Government in four priority areas: (1) Vocational training, (2) Environmental, (3) Energy, and (4) Sustainable Economic Development. For further information, please visit www.giz.de/viet-nam

GIZ Hanoi Office is conducting a public tender with a package to seek eligible and experienced service providers (10 years) to offer the best value for money services in Package Travel management to GIZ Vietnam for 01 year from 01.01.2026 – 31.12.2026 with a possibility of one year extension. This requires handling around 3000 international and domestic flights and other services with a ticketing volume of around 25 billion VND per year.

Therefore, GIZ Hanoi Office is conducting a local public tender and seeking for professional and qualified local companies for the package – one company in the travel management in Vietnam (hereafter called as bidders) for the assignment as below:

a. Tentative timeframe of the assignment:

Package (83488169) – Travel management: from 01.01.2026 – 31.12.2026 with a possibility of one year extension.

Place of assignment: Vietnam

b. Submission requirements: Interested bidders shall submit the following documents in English:

Eligibility documents:

A. Exclusion Criteria:

1. Letter of interest (with director’s signature and company stamp).

2. business license incl. business area about travel management

3. tax code registration

4. Available annual audited financial report (balance sheet, income statement, cashflow statement, tax liquidation) of the last 4 years 2021, 2022, 2023, 2024

5. Letter of good standing from the bank.

6. Evidence of Vietnamese Nationality required for Human Resource (1. Travel Consultant & Backup Position, 2. Account Manager -General Director/Deputy Director) such as copy of ID cards, Passports

B. Assessment Criteria:

1. Company profile:

• organizational chart, staff profile, list of services and the concrete number of experiences in the provision of these services,

• list of representative offices in Vietnam and in the region).

• Proof of experience/reliability in the relevant service area (at least 3 reference letters; similar evidence from selected clients/projects of international companies/organizations).

• Financial key data: net profit, the current Ratio = Shortterm asset / short-term liability, Return on Equity (RoE) = Net profit / equity

2. Evidence of Accreditation:

• Notarization copy of IATA accreditation certificate

• Authorization as Tier 1 agent of Vietnam Airlines, Bamboo Airways, Turkish Airlines, Qatar Airways, Emirates, Singapore Airlines and Air France

• Other membership / award certificates in travel agency associations

c. Method of bid submission

The performance of the contract involves the processing of personal data by the contractor. Therefore, the bidder is required to ensure full compliance with applicable legal provisions before summiting Eligibility dossier, in particular: Decree No. 13/2023/ND-CP dated 17 April 2023 on the Protection of Personal Data ("Decree 13"), and the forthcoming Law on Personal Data Protection in Vietnam, once enacted.

Bidders send Eligibility dossiers to VN_PoS_Quotation@giz.de before 5 PM (Hanoi time) on 20.08.2025 with email subject: “Tender 83488169 Eligibility dossier-Company name”.

For data protection and information security reasons: In case the total volume of your bids is below 10 MB, you can attach them directly in the email sent to us. In case the total volume of your bids is above 10 MB, the files must be sent via GIZ file transfer system. We will provide guidance for using our file transfer. Links stated in documents and files sent via other applications/systems are not accepted.

Bids sent after the submission deadline and bids sent to the wrong email address will be disqualified.

Notes

1. Interested bidders send email of interest and request for tender documents to Question-from-bidder-PoS-VN@giz.de before 31.07.2025

2. Interested bidders send related questions if any to Question-from-bidder-PoS-VN@giz.de before 07.08.2025

3. Only selected bidders will be invited to submit technical and financial offers.

4. For the exchange rate at the corresponding time, please go to https://commission.europa.eu/funding-tenders/procedures-guidelines-tenders/information-contractors-and-beneficiaries/exchange-rate-inforeuro_en

GIZ is obliged to ensure the confidentiality of all submitted documents by bidders.