Police officers of Central Highlands province of Đắk Nông distribute face masks and leaflets on traffic safety to local residents. — VNA/VNS Photo Hưng Thịnh

HÀ NỘI — Writing letters is no longer common as technology has advanced, but police officers across the country still receive thank-you letters every year from people who they have helped.

Each letter was written in a different circumstance, but they all show the favourable public impression of the police force and the positive changes the police have made in ensuring security and order.

Kpă Hùng, a resident of Ia Bòng Commune, Chư Prông District, in the Central Highlands province of Gia Lai, sent a note to local police to thank them for finding his lost cows.

In August 2020, he had three cows stolen. In a short time, the police of Chư Prông District found the thief.

“I write this letter to thank Chư Prông District’s police for tracking and recovering my property for my family. I was personally touched by your help. Other villagers came to congratulate me and expressed their admiration for the police,” he wrote.

Phạm Thị Huyên, living in Việt Quang Town, Bắc Quang District, the northern mountainous province of Hà Giang, will never forget when she found her three-year-old daughter missing in a crowded festival last November thanks to the help of local police officers.

“I felt like I was turned crazy and panicked not seeing my child. When I almost fell into despair, I was encouraged by police officers who told me ‘We are here to help you. Please calm down!’.”

“My child told me ‘When I went missing, I reported it to police'. It showed that in my child’s mind, police are always a helpful force who she would come to ask for help in time of trouble,” Huyên said.

The police of northern Hòa Bình Province have also been praised by local people for their quick response in administrative procedures.

In a thank-you letter sent to police of Tân Lạc District, Hà Minh Thọ, a local resident, said his child had a brain injury and was treated at the provincial hospital. However, he didn't have an ID card to use the insurance scheme.

“Police came to his bed at the hospital to help him with the ID card and household registration despite the rainy weather and COVID-19,” Thọ said.

Police officers of Hòa Bình Province visited houses of every veteran so they do not have to travel to administrative offices to apply for ID card registration.

Nguyễn Văn Cuối, a resident of Hòa Bình City, said: “I am unable to walk due to injuries in the war and being impacted by Agent Orange. Thanks to the police visiting my house to help me with the procedures, now I have my ID card.” — VNS