Surge in delivery services on Gig economy app led iTask to create their own delivery service

February 03, 2021 - 08:22
Surge in delivery services on Gig economy app led iTask to create their own delivery service

Users can arrange to have cakes, flowers and parcels delivered to their doorstep from $4.50

 

SINGAPORE - Media OutReach - 3 February2021 - The delivery boom in the pandemic has led iTask to create their owndelivery service called iTask Delivery.

 

Available in Singapore and Malaysia, the servicemarketplace platform has seen a 62% jump in service providers on board lastyear, surpassing the figures from the same period in 2019.

 

Delivery service providers, in particular, surged 9% compared to the pre-COVID-19 period.

 

In April 2020 to June 2020 during theCircuit Breaker, Singaporeans were advised to stay at home which led to many ofthem opting for delivery services. As a result, delivery requests on iTaskincreased by 600% in 2020, compared with 2019.

 

These requests continue to increase, withiTask receiving about 500 requests in the last quarter.

 

Marcus Cheah, founder of iTask, creatediTask Delivery to make delivery accessible and affordable. "Our platform surgein delivery demand due to the Coronavirus outbreak. As consumers stay at home,everyone goes for online groceries and the business owners come to our platformlooking for the delivery services with affordable pricing."

 

Starting from $4.50, iTask offers standardislandwide delivery for packages weighing up to 30kg. Packages normally getdelivered in 1 to 3 business days. Users who have urgent needs can opt for thesame day delivery service with 30kg maximum volume starting from $7.50.

 

Marcus Cheah works with a trusted andvetted local delivery business to deliver the orders. "We work with trusted andvetted local delivery businesses as quality of our delivery service is always apriority in iTask. Business owners can focus on their business and leave thelogistics for us with pieces of mind."

 

Deliverwith ease

 

Using iTask Delivery is quick and easy.Users simply have to input their pick up and drop off as well as afew additional details such as type of item and its weight. A delivery agentwill subsequently be assigned to them.

 

There is also an option to schedule thepick up on their desired date in which they can pick from three differentperiods of the day - morning, afternoon and evening.

 

From pick up to drop off, users are able tocheck on their booking status to see their delivery progress. iTask will alsosend users constant notifications to notify them every step of the way for easeof mind.

 

Specialcare for cake, cookies and flowers

 

Noting a growing interest in Singaporeanspurchasing cakes, cookies and flowers for their loved ones, Cheah decided tooffer deliveries for these items.

 

As they have to be delicately managed dueto their nature, iTask will assign an expert delivery agent who is experiencedin delivering such items. Doing so will help to ensure that the items arehandled with utmost care at all times.

 

Currently, iTask Delivery is only availablein Singapore but there are plans to expand it to Malaysia as well. " We are working with the localdriver community in Malaysia and planning to launch in the 2nd quarter of thisyear " said Cheah.

 

Cheah hopes that the new service willcreate ease of convenience for the local community. "iTask Delivery changes theway the local community looks for delivery services."

 

Arrange to have cakes, flowers and parcelsdelivered to your doorstep. Try iTask Delivery today.


Download theiTask app for free on the App Store, Google Play Store or Huawei Play Gallery.


Download iTask: https://bit.ly/3aqxFxb


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