DHL Global Forwarding recognized as Certified Top Employer 2020 in Africa

November 25, 2019 - 10:06
DHL Global Forwarding recognized as Certified Top Employer 2020 in Africa

  • DHL Global Forwarding garners praise for its implementation of "people first" HR best practices in Cameroon, Egypt, Nigeria and South Africa
  • Certification affirms the market leader's strategy to deliver expert logistics services by investing in the best team of freight forwarding experts

DUBAI, UAE - Media OutReach - November 25, 2019 - DHL Global Forwarding, the leading provider of air, ocean and road freight services, was recognized as a Top Employer in Cameroon, Egypt, Nigeria and South Africa for 2020. The certification, awarded by Top Employer Institute, attests to DHL's achievement in implementing best practices, focused on fostering a positive work environment and encouraging its employees' personal and professional development.

DHL Global Forwarding team celebrates win at the awards ceremony for Top Employer 2020


"People development anchors our business strategy, because we believe that when we invest in building motivated and well-engaged teams, they will deliver their best for our customers. Therefore, we have always invested in training and engagement programs to ensure that our employees possess the right skill sets, values and winning mindsets, to best achieve their career aspirations with the company," said Amadou Diallo, CEO, DHL Global Forwarding, Middle East and Africa.


The HR Best Practice Survey conducted by the Top Employers Institute is designed to identify companies demonstrating a continuous commitment to empowering their employees for a better world of work. Primarily, it looks into key areas within the organization including talent strategy, talent acquisition, learning and development, performance Management, leadership development and culture.


Eva Mattheeussen, Head of Human Resources, DHL Global Forwarding Middle East and Africa said, "We work very closely with the country teams to ensure that people development is at the heart of the organization and that leaders always keep an eye on employees' personal and professional well-being. Over the years, we have built a robust program to keep employees engaged and are equipped to provide best-in-class logistics services to our customers. Our status as a Top Employer this year highlights our achievement and commitment to being an employer of choice in the region."


At DHL Global Forwarding, training opportunities and talent development programs are consistently reviewed to ensure that they are the most rigorous, and benchmarked against the requirements of the industry. All employees go through a mandatory DHL Certified Forwarder program upon induction, to ensure that they adhere to the same global standards as colleagues in the global network, abiding by the strictest code of conduct and business principles. In Africa, DHL Global Forwarding has been running a successful Talent program since 2015, which identifies and provides high-performing non-executives with coaching and mentorship opportunities and project tasks, to prepare them for future leadership roles within the organization. Diversity in the workforce is also celebrated and there is a "Women in Leadership" program tailored to prepare selected individuals for country leadership positions in the near future.


In total, Top Employer Institute has certified and recognized over 1500 Top Employers in more than 118 countries and regions across five continents and impacted the lives of over 6 million employees around the world.  As the global authority on excellence in people practices in the workplace, the organization certifies and recognizes companies in participating countries who demonstrate that they are an employer of choice in the regions in which they operate.   

50 Years DHL

In2019 DHL is celebrating 50 years since the company's founding by threeentrepreneurs in San Francisco in 1969. DHL began as a disruptor to thetraditional delivery industry, circumventing bureaucracy with an innovative newservice to deliver documents by air overnight. Since then, DHL has grown into aglobe-spanning family of DHL companies with about 380,000 employees in over 220countries and territories that covers the entire spectrum of logistics andsupply chain services. DHL's customer-centricity and can-do culture have fueledfive decades of innovation -- from the DHL 1000, oneof the first word processing computers in the world, to using the purpose builtStreetScooter, an environmentally friendly delivery vehicle powered by anelectric drive and developed by Deutsche Post DHL Group. With the Mission 2050commitment to reach zero group-wide emissions by 2050, DHL is continuing to bea trailblazer in the logistics industry.


DHL -- Thelogistics company for the world


DHL is the leading global brand in the logisticsindustry. Our DHL family of divisions offer an unrivalled portfolio oflogistics services ranging from national and international parcel delivery,e-commerce shipping and fulfillment solutions, international express, road, airand ocean transport to industrial supply chain management. With about 380,000employees in more than 220 countries and territories worldwide, DHL connectspeople and businesses securely and reliably, enabling global trade flows. Withspecialized solutions for growth markets and industries including technology,life sciences and healthcare, energy, automotive and retail, a provencommitment to corporate responsibility and an unrivalled presence in developingmarkets, DHL is decisively positioned as "The logistics company for the world".


DHL is part of Deutsche Post DHL Group. The Groupgenerated revenues of more than 61 billion euros in 2018.