iCHEF, Taiwan’s restaurant POS system leader, launches new POS service that integrates Facebook Rewards

July, 31/2019 - 11:01
iCHEF, Taiwan’s restaurant POS system leader, launches new POS service that integrates Facebook Rewards

iCHEF becomes the first Facebook Rewards certificated POS partner


TAIPEI, TAIWAN MediaOutReach - 31 July 2019 - iCHEF, Taiwan's restaurant POS systemleader, announced today a major update on its POS system which is integratedwith Facebook Rewards, bringing a new point collecting experience to restaurantpartners and consumers. Consumers can easily collect rewards by scanning the QRCode on their receipt after checkout. With this new integration, restaurantscan maintain customer relationships more effectively. Also, stores can have abetter understanding of how their business is doing through checking iCHEF'ssystem, in creating more opportunities in F&B technology industry.

iCHEF announces a major update on its POSsystem which is integrated with Facebook Rewards, enabling reward pointscollection by scanning the QR Code on their receipt after checkout

Born in Taiwan, iCHEF creates market'sfirst POS system that integrates "Facebook Rewards"

Taiwanhas a world-class F&B industry filled with rich diversity and independentstores as well as a "reward points collecting" culture, which is deeplyintegrated to consumer daily life. With so many small-sized restaurants openedin Taiwan and the industry is being highly competitive, restaurant ownersstrive to create innovative experiences and are more willing to accept newtechnologies. However, compared to chain restaurants, it is more difficult forsmall-sized restaurants to build their own POS and reward collecting systems. Facebook has a high penetration rate in Taiwan, 19M peopleaccess Facebook every month, allowing iCHEF to cooperate with Facebook andcreate a Taiwan-born POS system which fully integrates Facebook Rewardsystem.  It is iCHEF's hope that the newiCHEF POS system will become a great tool for restaurant owners while solvingthe pain of "reward points collecting" through technology.

KenChen, co-founder of iCHEF says, "As of today,iCHEF has been installed in more than 5,500 restaurants in Taiwan; we find smallstores eager to manage membership in order to keep their customers. However,paper-based point collection cards are often thrown away, while virtualcollection holds up the line. Working with Facebook to co-develop and integrateFacebook Reward with iCHEF POS system, we hope to solve the problem with rewardpoints collecting for both restaurant owners and consumers. It is also our goalto further complete the F&B technology ecosystem by allowing small-sizedrestaurants to build on customer relationships and optimize operationalefficiency through technology."

iCHEFPOS integrates with Facebook Rewards enables reward points collection by makinggood use of every transaction

iCHEF collaborates with Facebook in integrating FacebookRewards into the POS system. The iCHEF POS system will automatically generatean exclusive QR Code on the receipt after checkout, while the only thingcustomers have to do is to scan the QR code via Facebook App. Thissignificantly increases the efficiency in collecting reward points for bothrestaurant owners and consumers to further help restaurant owners build andmaintain customer relationships.

For consumers, there is no longer a need to download newapps while visiting new stores, carry a variety of loyalty cards at all times,or offer their phone numbers at the checkout. As for restaurant owners, sinceQR Codes are printed directly on receipts, new equipment are not needed forreward points collection. At the same time, with QR Code being printed on thereceipts, collecting reward points is no longer limited to stores only. Nomatter it is a take-away, an order-in, or an order completed by friends orfamily, each point can be easily collected as long as you keep receipts. Inaddition, restaurant owners are able to check on the status of reward pointsfrom the back-end system. By making use of every data, it is more likely tosuccessfully manage customer relationship, with advantages in terms of data,customer service, and marketing. Even small restaurant owners can enjoy high-classF&B technology as F&B groups do. 

iCHEF POS becomes Facebook's first POScertificated partner to renovate F&B technology

As Facebook'sfirst certified POS partner, iCHEF was the first to integrate Facebook Rewardsinto their POS systems in the marketco-develop the reward points collection systemwith Facebook for small and medium-sized restaurants.

The first beta testing merchants for the rewards pointsystem include:  "Sian-suLee"  that sells salty crispychicken in a hipster way, "Dodoli" with Korean tofu pot in the eastern district of Taipei, "SweetRainbow" with fantastic shaved ice, the popular restaurant "MushroomForest"  in Ximending, and "TheLittle Spicy" with spicy pot. Since the new features were launched, nearly150 restaurants and stores have applied for iCHEF POS. The new POS systemfacilitates their experience with the new collection technology.

Shu-Hsian Lee -- the founder of Sian-su Lee, one of thebeta testing merchants -- states that, "Sian-su Lee was founded only by theend of last year, and we strive to refine salty crispy chicken, a traditionalstreet food in Taiwan. We've been moving towards a young, modern, and brandeddirection in the operation. Being the first partner of iCHEF POS and FacebookRewards, as well as experiencing the high-speed collection process are a greathonor. It is really convenient that we need only to hand receipts over, ratherthan buy any additional point-collection devices or software. Hopefully in thefuture, we can use the POS system to critically analyze data and effectivelyengage with members!"

iCHEF delivers POS technology and service that helps smalland medium-sized restaurants to prevail in their own way. Instead of merelyserving as an order and cashier tool, iCHEF POS collects information and fullymakes good use of every transaction data. Believing the value of POS systemscan be redefined, iCHEF will make more extended applications and renovatecatering technology.

Learn more about iCHEF, please visit iCHEF's website https://www.ichefpos.com/zh-tw and iCHEF'sreward points service https://www.ichefpos.com/zh-tw/crm-loyalty-point#fb-rewards-2