SINGAPORE - Media OutReach - 4 July 2018 - Committed toits mission of humanising insurance, Etiqa Insurance has launched a 30-minutefast Own Damage (OD) claims approval for its motor policyholders, a first-everfeature in the motor insurance sector in Singapore.
Motor claims approval generally takesapproximately 1 to 2 days to process. Etiqa, with its 22 quality authorised workshops, has streamlined the motor claimssubmission process and greatly reduced their approval time. Upon receiving thenecessary claims and estimated damage documents, repair claims of up to S$5,000can be approved in just 30 minutes. Motor vehicle owners can expect to gettheir vehicles back on the road much sooner, minimising inconvenience.
"The motor insurance industry is avery competitive market, and we would like to offer our customers great valuebeyond a competitive price. By speeding up the approval process, we reducestress and provide better peace of mind to motor vehicle owners," said Sue ChiKong, Chief Executive Officer of Etiqa Insurance Singapore.
Following their successful launch of the first-ever automated StraightThrough Processing (STP) of travel claims with instant payout via PayNow, theprogressive insurer is once again revamping the motor insurance scene withtheir fast 30-minute claims approval.
The innovative insurer and itspartners recognise the importance of speed in an increasingly time-deprivedsociety. Sue added, "Our authorised workshops are cooperative in thisinitiative and are looking forward to provide a seamless claims experience toour customers."
Etiqa Insurance is the winner of 'Insurer Claims Team of the Year'award at Claims Awards Asia-Pacific 2017 and the 'Most Innovative Finance Firm-- Singapore 2018' award at the 2018 World Finance Markets Awards. The leading online insurer believes in their brand promise of humanising insuranceand continues to deliver first-in-market digital solutions and services withthe aim to improve customers' lifestyles.
For a limited time only, customerscan also enjoy up to 28% savings on private car insurance.
For more information, please visit www.etiqa.com.sg
Etiqa Insurance-- A Singapore Insurance Company with Asian and International Expertise
Etiqa Insurance Pte. Ltd. isa licensed life and general insurance company registered in the Republic ofSingapore and regulated by the Monetary Authority of Singapore (MAS). In July 2017, Fitch affirmed the company's "A-" rating for itsfinancial strength and stable outlook.
Etiqa has been protecting Singaporeans since 1961 witha range of general insurance solutions that constantly evolve to meet theirever-changing needs. As the appointed insurer for the Housing Development Board(HDB) Fire Insurance Scheme in Singapore, we have been protecting homes since2009. In August 2014, we added a comprehensive suite of life insurancesolutions to our stable of products.
Etiqa is owned by Maybank Ageas Holdings Berhad, ajoint venture company that combines local market knowledge with internationalinsurance expertise. The company is 69% owned by Maybank, one of Asia's leadingbanking groups with more than 22 million customers worldwide in 20 countries;and 31% by Ageas, an international insurance group with 33 million customersacross 16 countries and a heritage that spans over 180 years, with a focus toprovide world class insurance solutions to consumers in Europe and Asia throughmarket leading joint ventures.
At Etiqa, we believe in our brand promise ofhumanising insurance, by placing people over policies in everything we do. Weare passionate about helping Singaporeans protect themselves and their lovedones today and helping them plan for a financially secure tomorrow.