Reference: Consultancy to develop a management and production system to obtain the ISO 27001 (information security), ISO 13485 (medical equipment manufacturing) and IATF 16949 (equipment manufacturing for the automotive industry) certifications for T.C Electronics Solution Vietnam Limited Company

Dear Interested Parties,

The Vietnam Improving Private Sector Competitiveness Project (IPS-C) intends to award a subcontract to develop a management and production system to obtain the ISO 27001 (information security), ISO 13485 (medical equipment manufacturing) and IATF 16949 (equipment manufacturing for the automotive industry) certifications for T.C Electronics Solution Vietnam Limited Company.

Background

Improving Private Sector Competitiveness (IPSC) is a U.S. Agency for International Development (USAID) technical assistance project, and the Agency for Enterprise Development (AED) under the Ministry of Planning and Investment (MPI) is the project owner. The project is implemented by Deloitte Consulting LLP (“Deloitte”) and runs from 2020 to 2025.

The purpose of the USAID IPSC Activity is to remove constraints and build the competitiveness of small and growing businesses (SGBs) in Vietnam, including those led by vulnerable populations. With this activity, USAID/Vietnam is supporting Vietnam’s competitiveness vertically at the policy, market and firm level, as well as horizontally by working along the entire spectrum of enterprise growth models, from household businesses transforming into registered firms to small firms on the cusp of scaling up.

Summary of Activities

IPSC collaborates closely with the Government of Vietnam (GVN) counterparts, including AED. IPSC and AED develop strategies for sector selection, geographic focus and SGB engagement as well as engage a broad range of market actors across the economy that make up the SGB ecosystem, including SGBs, cooperatives and household businesses (HBs); business chambers, associations and business development service providers (BDSPs); GVN Ministries and Agencies, provincial and local administrations; and private sector consultants, training institutions and financial institutions. Using incentives and cost-sharing with SGBs, pioneering enterprises (PEs) and other partners, IPSC builds both greater demand and supply of business development services (BDS), while improving providers’ capacity to understand and offer services desired in the marketplace.

One of IPSC’s main objectives is supporting Vietnamese enterprises to receive customised technical assistance under the overall support package 'Pioneering Enterprise (PE) Program' to create products with added value and Vietnamese intellectual property, nurturing them to become sustainable models for other SGBs to emulate and scale up proven examples. A PE is a growing Vietnamese enterprise with Vietnamese-branded products, sufficient competitiveness, the ability to lead and expand in the industry, sector and locality, strong management capacity and willingness to innovate and produce products with high added value, with the vision and objective to build a Vietnamese brand in international markets. Positioning the 'Made by Vietnam' product brand successfully in regional and international markets is a priority for PEs.

Each support package will be customised for the individual PE, depending on their situation, needs, development capacity, commitment to participate and willingness to co-invest. The support packages will focus on facilitating BDSPs and technical experts to deliver consulting services and specialised training to help enterprises strengthen their governance, management capability and strategies (including strategy development, business model refinement, brand positioning, marketing, innovation, communications and human resource development). IPSC will develop Key Performance Indicators (KPIs) for each supporting package so PEs can quantify the results achieved and evaluate the effectiveness of the results.

T.C Electronics Solution Vietnam Limited Company (TCE) is a 100 percent Vietnamese privately-owned company in the electronic manufacturing industry (EMS). With over 12 years of operation, TCE's goal is to become the leading electronics manufacturer in the industry by providing high-quality, international-standard services to its customers in Asia, North America, and Europe.

TCE provides a full range of services:

·         From manufacturing and assembling PCBAs (Printed Circuit Board Assemblies) to assembling finished products and completing packaging (including logistics services).

·         Extended Testing Service based on customer requirements or TCE's calibration process.

·         Final product testing including ICT, functional, burn-in, HI-POT, and X-ray testing.

·         Full logistics service from EXW (Ex Works) to DDP (Delivered Duty Paid), both by sea and by air.

Offeror will assist TCE in developing a management and production system that meets the standards, including ISO 27001 (information security), ISO 13485 (medical equipment manufacturing) and IATF 16949 (equipment manufacturing for the automotive industry) standards.

Eligibility Requirements

Qualified firms must meet the following criteria to be eligible:

• Extensive experience (more than five years) working with companies in the manufacturing industry and a deep understanding of the unique challenges and opportunities that these companies face.

• Capability to understand the laws and laboratories standards, especially ISO 27001, ISO 13485 and IATF 16949.

• Strong expertise in quality management, process improvement and excellent analytical skills, diverse knowledge about production models and business processes in factories in Vietnam and can gather and analyse data to identify areas for improvement and develop practical solutions.

• The Offeror should have a proven track record of success in delivering similar projects in the past three years. References and examples of past work are required.

Interested vendors should provide an Intent to Bid, expressing the intent of the vendor to submit a proposal for this requirement, by 9 pm Hanoi time on June 18, 2024, to Mir Waez at mwaez@deloitte.com and Tuan Tran Anh at tuantran@ipsc.vn.

IPS-C intends to issue a Request for Proposal (RFP) to interested vendors by June 21, 2024.