Co-hosted by Gori, a US-based company providing supply chain digital transformation solutions, and NTQ Solution, a global IT and digital transformation partner, the summit brought together nearly 100 business leaders, trade experts and technology pioneers to discuss emerging e-commerce trends and actionable strategies for international growth.

Navigating turbulence: Agility, regulatory precision and technology approach

Opening the discussion on market dynamics, Robert Raines Jr., a former senior executive at the United States Postal Service (USPS), highlighted the increasingly stringent regulatory landscape surrounding US imports and customs clearance.

To successfully tap into the US market, Raines urged Vietnamese exporters to remain highly vigilant about regulatory changes and stay agile amid volatile market conditions.

He emphasised that partnering with resilient, adaptable logistics providers would provide a distinct competitive advantage when competitors pull back. He also noted that, beyond traditional ocean freight, air freight has become an increasingly cost-effective and essential option for small-parcel shipping.

Complementing this broader perspective, NTQ leadership, including Chairman Phạm Thái Sơn and Business Development Director Lành Hải Long, discussed how technology can strengthen operational resilience across global supply chains.

They advocated a unified digital architecture, standardised data capture and AI integration to improve demand forecasting, enhance analytics and automate manual workflows from warehousing to last-mile fulfilment.

NTQ also showcased joint solutions co-developed with Gori, demonstrating how integrated technology enables logistics and e-commerce operators to respond swiftly to supply chain disruptions.

During interactive panel discussions, industry experts agreed that Việt Nam holds a strong strategic advantage, driven by a booming e-commerce ecosystem and rapidly expanding on-demand manufacturing capabilities.

However, shifting US tariff policies and evolving trade compliance requirements continue to pose significant challenges. Key recommendations for exporters included proactively monitoring trade policies, investing in digital infrastructure, optimising cost control, ensuring end-to-end shipment visibility and fostering operational flexibility.

From market intelligence to scalable execution

Beyond strategic insights, the summit showcased practical technology frameworks designed to bridge market intelligence and operational execution.

Drawing on its experience of processing more than 200 million parcels, Gori outlined the end-to-end cross-border shipping journey for Vietnamese businesses targeting the US market, from label generation and parcel consolidation to international transportation, US customs brokerage and direct injection into the USPS network.

Built on extensive operational data, Gori's enterprise platform enables exporters to streamline compliance, improve tracking transparency and scale operations efficiently through AI-driven predictive analytics.

As Gori's technology partner, NTQ translates these operational blueprints into robust digital platforms through its expertise in cloud engineering, system integration, data architecture and AI. By combining Gori's extensive US logistics expertise with NTQ's software engineering capabilities, the partnership delivers tailored solutions that address real-world supply chain challenges.

The Gori Global Logistics Summit 2026 underscored a clear shift: cross-border expansion for Vietnamese businesses is no longer solely about manufacturing capability. It is also about leveraging data, AI and strategic logistics partnerships to navigate global markets with greater precision.