SINGAPORE - Media OutReach - 29 April 2020 - As part of ongoing efforts to stem the escalation of
coronavirus infections, many businesses have been required to close - leaving
only businesses in essential services to remain open. To alleviate the dip in
commercial walk-in sales, retail storefronts have begun tightening online
services - including their digital marketing efforts.
Having already established a presence in providing onsite
repair services, LYK Mobile is well-positioned to offer iPhone and
iPad repair services to customers during this crucial time.
Focus On Personalised, Onsite Repair Services and Digital
In-store phone repair services may be a commonality for many
but with the current escalation of events, smart
digitisation and diversification are ways for e-commerce
businesses to tap on new opportunities and expand their presence.
During an extended stay-home period in this circuit breaker,
phone usage times and frequencies have shot up significantly. As a result of
the Covid-2019 crisis, many are using their phones to connect with family,
friends and colleagues for work - with a WhatsApp
reporting a 51% increase . Increased screen time
could lead to a need for phone repair services at some point and LYK Mobile's
unique offering comes in handy at this juncture.
LYK Mobile has also undertaken several measures to protect the
well-being of both customers and technicians - strict appointment basis, daily
sanitisations and a van set-up for onsite repair without contact have been
To improve visibility and relevance in the market, LYK Mobile
is partnering with digital marketing agency in
Singapore - First Page Digital - to invest in
omnichannel strategies and diversify their offerings to increase visibility and
relevance in the market.
As doorstep services become imperative with over 40% increase
in sales, LYK Mobile's suite of services from screen replacement and battery
change to motherboard diagnoses have allowed the firm to remain afloat during
the crisis. On top of free doorstep diagnoses, healthcare professionals can
enjoy up to 10% discount on tempered glass protectors to supplement their
iPhone repairs onsite - a gesture of appreciation from the team of talented
technicians at LYK Mobile.
Starting out in 2014 as a sole proprietor to earning a
remarkable retail presence today, the business adjusts to the changing
circumstances with increased manpower for doorstep services as well as an
equipped company van to facilitate onsite repairs. To support their customer
base, LYK Mobile is also offering free doorstep pick-up and delivery services
for a complimentary motherboard diagnosis.
Agility is necessary for businesses to adapt to changing
conditions - just like how today's current economic climate is influenced by
the virus outbreak. LYK Mobile's omnichannel strategies and agility are what
helps the business to continue serving their customers.
About LYK Mobile
LYK Mobile offers personalised onsite iPhone and iPad repair
services including spare part replacements. With a talented team of technicians
holding years of experience and reliable doorstep onsite services, LYK Mobile
is your go-to choice for mobile device diagnoses and repairs. For onsite mobile
repair services, please visit: https://lykrepair.com/