Agoda Partners with Adyen To Improve Payment Experience for Customers

March 11, 2019 - 02:20
Agoda Partners with Adyen To Improve Payment Experience for Customers

Partnership enables Agoda to optimize customers’ booking journeys and offer local payment methods

 

SINGAPORE - MediaOutReach - 11 March 2019 - Agoda,one of the fastest growing online travel agents (OTA), has partnered with Adyen,the payments platform of choice for many of the world's leading companies, to furtherenhance customers' payment options and processes globally.

 

Agoda and Adyen's partnershipleverages the best-in-class technologies to improve the flexibility of paymentmethods and increase payment acceptance rates. With Adyen's solutions, Agoda isable to offer customers alternative payment methods they may prefer, such as ATMbank transfers or paying offline at convenience stores. In addition, Adyen'sReal Time Account Updater ensures a seamless booking journey by updating expiredor lost card details hence reducing involuntary churn increasing paymentauthorization rates.  

 

"We are passionate aboutbuilding a frictionless booking and payment process for travelers, driven bytechnology innovation. We are constantly looking at ways to optimize the Agodaexperience for customers, and as one of our key partners, Adyen shares asimilar ethos -- their solutions are innovative and built with merchants' needsin mind," said Darren Makarem, Vice President, Commercial Finance, Agoda.

 

Further, with Adyen's localacquiring capabilities and country-specific data, Agoda is empowered to identifyopportunities for cost optimization. Adyen's detailed global reportingcapabilities allow Agoda to better analyze transaction performance tocontinuously enhance the customer journey.

 

"Adyen is pleased to partnerwith Agoda who value the role of payments in creating trusted, seamlesscustomer experiences and enhancing operational efficiencies," said WarrenHayashi, President of Adyen, Asia-Pacific. "Our platform is built for growth,simplifying and accelerating payments globally for fast-moving companies like Agoda.We are excited to work closely with the Agoda team as they continue to innovatethe way people travel."

 

For moreinformation, please visit www.adyen.com.

About Adyen

Adyen (AMS: ADYEN) is the payments platform of choice formany of the world's leading companies, providing a modern end-to-endinfrastructure connecting directly to Visa, Mastercard, and consumers' globallypreferred payment methods. Adyen delivers frictionless payments across online,mobile, and in-store channels. With offices across the world, Adyen servescustomers including Facebook, Uber, Spotify, Cathay Pacific, Grab, Klook, LornaJane, Freelancer.com, Kogan.com and Showpo.

 

About Agoda

Agoda is one of the world's fastestgrowing online travel booking platforms. From its beginnings as an e-commercestart-up based in Singapore in 2005, Agoda has grown to offer a global networkof 2 million properties in more than 200 countries and territories worldwide.It provides travelers with easy access to a wide choice of luxury and budgethotels, apartments, homes and villas, to suit all budgets and travel occasions.

 

Headquarteredin Singapore, Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs morethan 4,000 staff in more than 30 countries. Agoda.com and the Agoda mobile appare available in 38 languages.

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