Novotel Hạ Long Bay has been upgraded and innovated to be a five-star hotel in 2026. Photos courtesy of Novotel Hạ Long Bay

QUẢNG NINH — Novotel Hạ Long Bay has been officially recognised as a five-star hotel by the Việt Nam National Authority of Tourism (VNAT), a milestone marking a comprehensive upgrade, ranging from facilities to service standards.

Located in the centre of Bãi Cháy Ward, a prime position in Hạ Long City, the hotel which was built on the former site of the historic 'Round Villa', captures the view of the world heritage Hạ Long Bay.

lt has welcomed many  high-ranking state leaders such as former Prime Minister Phạm Văn Đồng, former Chairman of the Council of State Võ Chí Công and General Võ Nguyên Giáp.

In October 2008, Novotel Hạ Long Bay became the city's first internationally branded hotel under Accor's management. Inspired by the image of a white seagull cradling an egg, the property's iconic design reinterprets the classic 'round villa' architecture of the past, blending heritage with contemporary comfort to offer guests a memorable stay that bridges generations.

Novotel Hạ Long Bay features state-of-the-art facilities that meet international demands.

Novotel’s signature philosophy of longevity has served as the guiding principle for every stage of Novotel Hạ Long’s evolution over nearly two decades: maintaining timeless quality, creating a balanced living environment, and remaining a top choice for millions of travelers.

After 18 years, Novotel Ha Long Bay has reached its pinnacle of excellence with the decision to award it 5-star status following VNAT's decision No 91/QĐ-CDLQGVN.

Novotel Hạ Long Bay has comprehensively upgraded its accommodation, dining and MICE facilities to meet the evolving expectations of both domestic and international travellers.

Guests can enjoy panoramic views of world heritage site Hạ Long Bay when staying at the hotel.

The hotel now offers 224 guestrooms across six room categories, along with five meeting and event venues, including two Grand Ballrooms featuring state-of-the-art facilities and accommodating up to 300 guests.

New additions such as a premium Executive Lounge, a Social Hub, a children's play area, a redesigned swimming pool and EV charging stations further enhance the guest experience while reflecting the hotel's commitment to sustainability.

Beyond upgrading its accommodation and event facilities, Novotel Hạ Long Bay has also reimagined its culinary experiences.

Inspired by the region's rich local ingredients, the hotel's chefs embrace a philosophy of 'the finest flavours of the ocean meet the art of fusion cuisine'.

From lavish seafood buffets to the signature Colours of the Wonder Bay afternoon tea, the menu takes guests on a multi-sensory journey inspired by Hạ Long's natural beauty and cultural heritage. Delicately crafted creations evoke iconic images of the bay including the three majestic islets to the distinctive traditional boats' red sails.

The new 5-star standard at Novotel Hạ Long Bay is defined by a modern spirit that proactively fosters connections and embraces the international market.  

Local ingredients and chefs' dedication make up memorable feasts for guests at Novotel Hạ Long Bay.

In July, the hotel proudly received 'Muslim-Friendly Tourism Service' certification from the National Halal Certification Centre (HALCERT). Furthermore, the immersive 3D technology application optimises the guest journey, underscoring a strong commitment to sustainable development and a deep understanding of the needs of a new generation of travelers.

Above all, the hallmark of Novotel Hạ Long Bay's world-class service is the dedication of the Heartist team. Combining attentive service with internationally recognised hospitality standards, the hotel continues to enhance the guest experience while reaffirming its commitment to supporting the development of local tourism.

In its new chapter, Novotel Hạ Long Bay will further strengthen Hạ Long's appeal as an international destination, offering visitors a more refined and contemporary hospitality experience on the shores of the UNESCO-listed heritage bay. — OVN/VNS