Prudential, MyDoc to Launch Online Doctor Consultations, Telemedicine Services for Asian Consumers

August 05, 2019 - 04:01
Prudential, MyDoc to Launch Online Doctor Consultations, Telemedicine Services for Asian Consumers

Healthcare on the go with Pulse by Prudential

 



HONG KONG, CHINA -  MediaOutReach  -5 August 2019 - Prudential Corporation Asia("Prudential") today announced it will partner with telemedicine provider MyDocto offer consumers access to value-added health services on their mobilephones, including doctor consultations, electronic prescriptions and electronicmedical certificates.


Prudential is a leading life insurer and assetmanager in Asia with over 15 million customers and £151 billion in assets under management.Singapore-based MyDoc, founded in 2012, is a leading digital healthcareprovider in Asia.


MyDoc's services will be integrated into Pulse byPrudential, the first app of its kind in the region offering holistic healthmanagement to users. Pulse features self-help health and wellness tools, asymptom checker powered by Artificial Intelligence, and other value-addedservices. The Pulse app will launch in 11 markets across Asia, and can bedownloaded for free.


MyDoc offers patients a videoconsultation with a doctor through Pulse, as well as the option to book a face-to-faceappointment. Electronic prescriptions, medicine delivery, electronic medicalcertificates and online records will be offered in selected markets as anadditional service.


MyDoc's panel of doctors and pharmacy partners areall selected using stringent standards. The consulting doctors are required tohave at least three years of private practice experience, additional clinicaland product training, and must pass test consultations prior to certification.


Mr Nic Nicandrou, Chief Executive of PrudentialCorporation Asia, said, "Prudential's partnership with MyDoc is inline with our commitment to makehealthcare affordable and accessible to all. MyDoc's telemedicine services willbe part of the full cycle of healthcare and wellness services on Pulse, fromwellness tracking and symptom checking to online consultations and diseaseprevention.


"By combining revolutionaryhealth technology and the convenience of telemedicine, MyDoc and Prudential arehelping to empower consumers to take control of their health, anytime, anywhere.Prudential will continue to bring the best health and wellness services toPulse, in tandem with our local and regional partners."


Dr Snehal Patel, CEO and co-Founder of MyDoc, said,"We are honoured and excited to be providing pioneering support to Prudential. Asthe leader in digital health innovations with over seven years of experienceacross Southeast Asia, MyDoc is uniquely positioned to deliver this important regionalmulti-year initiative to Prudential.


"As part of this groundbreaking project, MyDoc willhelp drive improved quality and better value healthcare across the region. Welook forward to working with Prudential to improve the lives of their customersand over 600 million people in Southeast Asia."


Access to physiciansremains a challenge for many communities across Asia. According to World HealthOrganisation data, Southeast Asia has fewer physicians on average,at 6 for every 10,000 people, compared to developedeconomies such as Germany, which has 37. [1]


With more than 2.8 billion people or 67% of Asia's population owningmobile phones [2] , there is an opportunityfor communities to take control of their own lives and their own health throughdigital healthcare. Using the digital services provided by Pulse and MyDoc, medicalcare, health monitoring and health management will be at peoples' fingertips.


Market-specific details andlaunch dates for Pulse and MyDoc's telemedicine services will be announced indue course. 


Note toEditors:

Prudentialis launching a digital health app, Pulse by Prudential, that is the first ofits kind in Asia to offer holistic health management to consumers. Usingself-help tools and real-time information powered by Artificial Intelligence,the app serves as a 24/7 health and wellness partner to users, helping themprevent, postpone, and protect against the onset of diseases. Pulse byPrudential will soon be available across the region, supported by partners suchas Babylon Health (symptom checker and health assessment), Tictrac (digitalwellness services), MyDoc (telemedicine in Asia), Halodoc (digital healthcarein Indonesia), DoctorOnCall (online consultation in Malaysia), AIME (denguetracker in Malaysia) and Boost (e-wallet in Malaysia).


Prudentialcontinues to build its digital ecosystem to provide a full suite of offeringsto match customers' needs, from health and wellness to payments, wealthmanagement and enterprise services. It recently signed a partnership with OVO,a leading digital payments company in Indonesia. Through this partnership,Prudential's comprehensive set of insurance products and new digitalpropositions will be available to OVO's ecosystem users. Prudential also signed a regional agreement withHælthTech, a specialist provider of technology solutions and operatingplatforms for insurers, to use its OMNI cloud-computing technologyin PRUWorks by Prudential, a digital ecosystem designed for Asia's smalland medium-sized enterprises (SMEs).


Recent announcements related to the launch of the Prudential'sdigital ecosystem and partnerships:

About Prudential Corporation Asia

Prudential Corporation Asia is a business unit ofPrudential plc (United Kingdom), comprising its life insurance operations inAsia, and its asset management business, Eastspring Investments. It isheadquartered in Hong Kong.


Prudential is a leading life insurer in Asia withoperations in 12 markets, covering Cambodia, China, Hong Kong, India,Indonesia, Laos, Malaysia, the Philippines, Singapore, Taiwan, Thailand andVietnam. Prudential has a well-established multi-channel distribution platformproviding a comprehensive range of savings, investment and protection productsto meet the diverse needs of Asian families.


Eastspring Investments manages investments acrossAsia on behalf of a wide range of retail and institutional investors. It is oneof the region's largest asset managers, with a presence in 11 major Asianmarkets plus distribution offices in the US and Europe. It has £151 billion(US$193 billion) in assets under management (as at 31 December 2018), managingfunds across a range of asset classes including equities and fixed income.


For more information, please visit: www.prudentialcorporation-asia.com


Prudentialplc is incorporated in England and Wales, and its affiliated companiesconstitute one of the world's leading financial services groups. It providesinsurance and financial services through its subsidiaries and affiliatesthroughout the world. It has been in existence for 170 years and has £657billion in assets under management (as at 31 December 2018). Prudential plc isnot affiliated in any manner with Prudential Financial, Inc, a company whoseprincipal place of business is in the United States of America.


Prudentialplc is listed on the stock exchanges of London (PRU.L),Hong Kong (2378.HK), Singapore (K6S.SG) and New York (PUK.N).



About MyDoc

MyDoc has been empoweringhealthcare professionals and transforming the patient journey since 2012.


With a team of medicaldoctors, software engineers and industry experts and partnering with largediagnostic labs, clinics, pharmacies, Fortune 500 employers, global insurers,health insurance brokers, governments and patients, MyDoc is leading digital healthcareadoption and forming a complete end-to-end digital health ecosystem in Asia.


MyDoc's platform seamlesslyintegrates new digital healthcare technologies and practices into the coreinfrastructure of healthcare to provide a continuum of services focused onpatient health and wellbeing. All accessible through one, easy-to-usemulti-modal platform. With MyDoc, every patient receives the right care at theright time. Anytime, anywhere.


For moreinformation, please visit www.my-doc.com.



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