Healthcare on the go with Pulse by Prudential
HONG KONG, CHINA - Media
5 August 2019 - Prudential Corporation Asia
("Prudential") today announced it will partner with telemedicine provider MyDoc
to offer consumers access to value-added health services on their mobile
phones, including doctor consultations, electronic prescriptions and electronic
Prudential is a leading life insurer and asset
manager in Asia with over 15 million customers and £151 billion in assets under management.
Singapore-based MyDoc, founded in 2012, is a leading digital healthcare
provider in Asia.
MyDoc's services will be integrated into Pulse by
Prudential, the first app of its kind in the region offering holistic health
management to users. Pulse features self-help health and wellness tools, a
symptom checker powered by Artificial Intelligence, and other value-added
services. The Pulse app will launch in 11 markets across Asia, and can be
downloaded for free.
MyDoc offers patients a video
consultation with a doctor through Pulse, as well as the option to book a face-to-face
appointment. Electronic prescriptions, medicine delivery, electronic medical
certificates and online records will be offered in selected markets as an
MyDoc's panel of doctors and pharmacy partners are
all selected using stringent standards. The consulting doctors are required to
have at least three years of private practice experience, additional clinical
and product training, and must pass test consultations prior to certification.
Mr Nic Nicandrou, Chief Executive of Prudential
Corporation Asia, said, "Prudential's partnership with MyDoc is in
line with our commitment to make
healthcare affordable and accessible to all. MyDoc's telemedicine services will
be part of the full cycle of healthcare and wellness services on Pulse, from
wellness tracking and symptom checking to online consultations and disease
"By combining revolutionary
health technology and the convenience of telemedicine, MyDoc and Prudential are
helping to empower consumers to take control of their health, anytime, anywhere.
Prudential will continue to bring the best health and wellness services to
Pulse, in tandem with our local and regional partners."
Dr Snehal Patel, CEO and co-Founder of MyDoc, said,
"We are honoured and excited to be providing pioneering support to Prudential. As
the leader in digital health innovations with over seven years of experience
across Southeast Asia, MyDoc is uniquely positioned to deliver this important regional
multi-year initiative to Prudential.
"As part of this groundbreaking project, MyDoc will
help drive improved quality and better value healthcare across the region. We
look forward to working with Prudential to improve the lives of their customers
and over 600 million people in Southeast Asia."
Access to physicians
remains a challenge for many communities across Asia. According to World Health
Organisation data, Southeast Asia has fewer physicians on average,
at 6 for every 10,000 people, compared to developed
economies such as Germany, which has 37. 
With more than 2.8 billion people or 67% of Asia's population owning
mobile phones  , there is an opportunity
for communities to take control of their own lives and their own health through
digital healthcare. Using the digital services provided by Pulse and MyDoc, medical
care, health monitoring and health management will be at peoples' fingertips.
Market-specific details and
launch dates for Pulse and MyDoc's telemedicine services will be announced in
is launching a digital health app, Pulse by Prudential, that is the first of
its kind in Asia to offer holistic health management to consumers. Using
self-help tools and real-time information powered by Artificial Intelligence,
the app serves as a 24/7 health and wellness partner to users, helping them
prevent, postpone, and protect against the onset of diseases. Pulse by
Prudential will soon be available across the region, supported by partners such
as Babylon Health (symptom checker and health assessment), Tictrac (digital
wellness services), MyDoc (telemedicine in Asia), Halodoc (digital healthcare
in Indonesia), DoctorOnCall (online consultation in Malaysia), AIME (dengue
tracker in Malaysia) and Boost (e-wallet in Malaysia).
continues to build its digital ecosystem to provide a full suite of offerings
to match customers' needs, from health and wellness to payments, wealth
management and enterprise services. It recently signed a partnership with OVO,
a leading digital payments company in Indonesia. Through this partnership,
Prudential's comprehensive set of insurance products and new digital
propositions will be available to OVO's ecosystem users. Prudential also signed a regional agreement with
HælthTech, a specialist provider of technology solutions and operating
platforms for insurers, to use its OMNI cloud-computing technology
in PRUWorks by Prudential, a digital ecosystem designed for Asia's small
and medium-sized enterprises (SMEs).
Recent announcements related to the launch of the Prudential's
digital ecosystem and partnerships:
About Prudential Corporation Asia
Prudential Corporation Asia is a business unit of
Prudential plc (United Kingdom), comprising its life insurance operations in
Asia, and its asset management business, Eastspring Investments. It is
headquartered in Hong Kong.
Prudential is a leading life insurer in Asia with
operations in 12 markets, covering Cambodia, China, Hong Kong, India,
Indonesia, Laos, Malaysia, the Philippines, Singapore, Taiwan, Thailand and
Vietnam. Prudential has a well-established multi-channel distribution platform
providing a comprehensive range of savings, investment and protection products
to meet the diverse needs of Asian families.
Eastspring Investments manages investments across
Asia on behalf of a wide range of retail and institutional investors. It is one
of the region's largest asset managers, with a presence in 11 major Asian
markets plus distribution offices in the US and Europe. It has £151 billion
(US$193 billion) in assets under management (as at 31 December 2018), managing
funds across a range of asset classes including equities and fixed income.
For more information, please visit: www.prudentialcorporation-asia.com
plc is incorporated in England and Wales, and its affiliated companies
constitute one of the world's leading financial services groups. It provides
insurance and financial services through its subsidiaries and affiliates
throughout the world. It has been in existence for 170 years and has £657
billion in assets under management (as at 31 December 2018). Prudential plc is
not affiliated in any manner with Prudential Financial, Inc, a company whose
principal place of business is in the United States of America.
plc is listed on the stock exchanges of London (PRU.L),
Hong Kong (2378.HK), Singapore (K6S.SG) and New York (PUK.N).
MyDoc has been empowering
healthcare professionals and transforming the patient journey since 2012.
With a team of medical
doctors, software engineers and industry experts and partnering with large
diagnostic labs, clinics, pharmacies, Fortune 500 employers, global insurers,
health insurance brokers, governments and patients, MyDoc is leading digital healthcare
adoption and forming a complete end-to-end digital health ecosystem in Asia.
MyDoc's platform seamlessly
integrates new digital healthcare technologies and practices into the core
infrastructure of healthcare to provide a continuum of services focused on
patient health and wellbeing. All accessible through one, easy-to-use
multi-modal platform. With MyDoc, every patient receives the right care at the
right time. Anytime, anywhere.
information, please visit www.my-doc.com.