Deputy Director of the health ministry’s Medical Services Administration Nguyễn Trọng Khoa speaks at a forum on hospital management and service quality in Hà Nội Thusday. — VNS Photo Thanh Hải

HÀ NỘI — Nearly 200 health experts from 34 hospitals of Việt Nam, Laos and Japan shared experience in improving hospital management and service quality at an international forum that opened in Hà Nội Thusday.

The two-day event was organised by the Đức Giang General Hospital and the Japan’s National Centre for Global Health Medicine as part of a project to promote Japanese medical techniques overseas by the Japanese Ministry of Health, Labour and Social Welfares.

The project has been run in Việt Nam, Cambodia, Myanmar and Laos with a focus on building leadership capacity of doctors and hospital quality improvement over the past three years.

Speaking at the forum, Deputy Director of the health ministry’s Medical Services Administration Nguyễn Trọng Khoa said improving the quality of medical examination and treatment was an important task of the health examination and treatment sector.

"Experience and lessons sharing at the forum will help hospitals learn how to take care of patients’ better, safer, faster, more effectively, limiting risks and incidents and making patients more satisfied,” Khoa stressed.

Doctors perform lung surgery at the Quảng Trị General Hospital. Health experts from Việt Nam, Laos and Japan shared experience in improving hospital management and service quality in an international forum in Hà Nội. — Photo baoquangtri.vn

“The quality of medical services is always changing over time due to the increasing demands of society and requirement of update of scientific knowledge. The quality of practicing evidence-based medicine depends not only on the ability to access, search for the best available evidence, but also on the caregiver’s practical skills or current physical conditions in order to turn evidence into practice,” said Đức Giang General Hospital director Nguyễn Văn Thường.

“Therefore, the implementation of hospital management and service quality improvement activities is very essential in stabilising and gradually improving service quality of medical facilities, " Thường said.

The forum is an opportunity for local and foreign experts and health workers to share experiences in improving hospital quality. Participants will hear 20 scientific reports and discuss and propose ideas to improve the quality of medical examination and treatment at hospitals.

Participants agreed that in recent years, Việt Nam has gained remarkable achievements in medical examination and treatment.

Grassroots healthcare continues to be strengthened while the quality of medical examination and treatment has improved. Many hospitals at the central and provincial levels have applied modern medical techniques on par with advanced regional countries.

The health sector has also implemented many activities to improve the quality of medical examination and treatment, such as a project to send doctors from higher hospitals to support lower hospitals, a plan reducing hospital congestion, satellite hospital projects and family doctors. However, medical examination and treatment also have faced many challenges such as hospital insecurity, according to the health ministry. — VNS