Saturday, February 22 2020


E-government needs enhancing: Government Office

Update: February, 08/2020 - 08:30



Minister and Chairman of Government Office Mai Tiến Dũng (standing) chairs the meeting yesterday. — VNA/VNS Photo Dương Giang

HÀ NỘI — All ministries, sectors, local governments nationwide and the Party Central Committee’s Office have connected to the National e-Document Exchange Platform, said Minister and Chairman of the Government Office Mai Tiến Dũng.

The Government Office organised an online conference reviewing the implementation of the Government’s decree and resolutions on enhancing e-Government yesterday.

As of earlier this week, 1.25 million documents had been exchanged on the National E-document Exchange Platform, Dũng told the meeting.

The number of exchanged documents had doubled after 10 months of launching the platform in March last year.

All 63 provinces and cities, and nine out of 22 ministries and agencies across the country have connected and integrated with the National Public Service Portal, the minister said.

So far, there had been more than 41,594 accounts registered on the portal, of which 221 were of businesses and the remainder were from individual citizens.

The portal had recorded 12.7 million visits and 664,000 documents submitted.

The Government Office, ministries and local governments had received more than 4,100 complaints as well as answered some 3,500 calls via the hotline number 18001096.

“Over the last few years, the Government and Prime Minister have drastically pushed e-Government,” said Dũng.

This year, the Government Office was asked to set up a National Report Centre and a Policy Consultancy Centre.

The National Report Centre was expected to be launched next month to serve the Government and be a venue for ministries, sectors and local authorities to report their situation.

The office would work with local governments and relevant sectors to review legal documents to standardise data in the reporting system, Dũng said.

Next month, the office in co-ordination with local governments and relevant agencies would review the three-month implementation of the National Public Service Portal.

More services relating to administrative procedures would be introduced on the portal in the next months to create favourable conditions for people and businesses.

Authorities were considering measures to prevent people taking advantages of online application to commit fraud, he said.

To complete the targets assigned by the Government this year, local governments, ministries and sectors needed to accelerate the process of putting e-documents on the public service portal, the minister said.

Some ministries and localities had not really been active in performing their tasks, especially in standardising reporting modes and operating the internal information system, Dũng added. — VNS

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