Sold out on its launch day, Samsung brings in additional supply of the Galaxy Fold and is expanding purchase channels to meet consumer demand for the revolutionary device
SINGAPORE - Media OutReach - 11 October 2019 -
Singapore today announced the availability of additional supply of the Galaxy
Fold in LTE in Singapore, beginning tomorrow,
12 October. The game-changing foldable
device was well-received by Singapore consumers, selling out on its launch day
on 18 September. Thousands registered their interest to purchase and Samsung
has been fulfilling their orders.
In addition, Samsung has expanded purchase touch
points across local telecommunication operators and Samsung Experience Stores, for
more consumers to experience the first-of-its-kind, foldable mobile device.
"Consumers in Singapore have responded very positively
to the category-defining Galaxy Fold and since its launch last month, we have
been working hard to fulfill consumer demand," said Sarah Chua, Vice-President,
IT and Mobile, Samsung Electronics Singapore. "We are excited to bring the
Galaxy Fold to more consumers through additional touch points across Singapore,
where they can experience the device's pioneering and innovative features."
Pricing and Availability in Singapore
The Galaxy Fold in LTE variant is available at the
recommended retail price of $3,088, in two colour variants: Cosmos Black
and Space Silver.
Beginning 12 October, the device will be available
for purchase at selected local telecommunication operators (M1, Singtel and
StarHub) and Samsung Experience Stores:
Bugis Junction (80 Middle Rd, #01-81/82, Singapore 188966), Causeway Point (1
Woodlands Square, #03-01, Singapore 738099), Paragon (290 Orchard Rd,
#B1-28/29, Singapore 238859)
Comcentre (31 Exeter Rd, Singapore 239732), Causeway Point (1 Woodlands Square,
#03-03/05, Singapore 738099), Jurong Point (63 Jurong West Central 3,
#B1-09/10, Singapore 648331)
VivoCity (1 HarbourFront Walk, #B1-05, Singapore 098585)
- Samsung Experience Store:
313@Somerset (313 Orchard Rd, #B2-24/25/26, Singapore 238895), Bedok Mall (311
New Upper Changi Rd, #B1-07, Singapore 467360), Causeway Point (1 Woodlands
Square, #01-01, Singapore 738099), VivoCity (1 HarbourFront Walk, #02-28/29, Singapore
Consumers can also purchase the Galaxy Fold in LTE variant
from selected local telecommunication operators' (M1, Singtel and StarHub)
respective online stores. It will also be available for purchase from Samsung
Experience Store (Online) from 14
To complement the device, the Galaxy Fold Genuine Leather
Cover in Black will be available for purchase, at the recommended retail price
Galaxy Fold Premier Service in Singapore
Consumers who purchase the Galaxy Fold in LTE variant will
get to enjoy the Galaxy Fold Premier Service. The premium customer care program
is dedicated to Galaxy Fold in LTE variant owners, providing them with a suite
of service offerings specially designed to give them peace of mind and the best
possible device experience.
- 24-hour Concierge Support via
Samsung Members app
- Door-to-Door pick-up and
delivery service for device repair (up to two times only)
- One-time screen replacement or
upon payment of a deductible of $200
Galaxy Fold in LTE variant customers can also enjoy
additional complimentary customer service benefits, such as 30-day 1-for-1
exchange for functional defects, data transfer assistance, diagnostic checks,
one-time 1-to-1 in-box accessories exchange,
and dedicated and priority queue at authorised Samsung Customer Service Centres
at VivoCity and Westgate.
The Galaxy Fold Premier Service is valid for 12 months from
the date of purchase of the new device2.
For more information about Galaxy Fold, please visit samsung.com/sg/smartphones/galaxy-fold/.
For more information on Galaxy Fold Premier Service, please visit samsung.com/sg/support/galaxy-fold-premier-service.
screen replacement or repair is applicable to the internal, foldable screen of
the Galaxy Fold only.
About Samsung Electronics Co., Ltd.
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