A Việt Nam Social Security worker is providing advice for local people about health social insurance policies. Photo coutersy of Việt Nam Social Security

Nguyễn Khang

HÀ NỘI — The application of information services on the mobile platform VssID of Việt Nam Social Security is proving to be a good tool for protecting employees and insurers since it was launched in December 2020.

A recent case revealed how a patient, Nguyễn Thị Huyền, used the application on her mobile phone to discover a fraud had been committed in her name via a healthcare services provider. 

Huyền had visited a doctor as the record confirmed, but she did not receive any services. Despite this, the amount of VNĐ104,900 was incorrectly claimed from the Thanh Hóa Provincial Social Security Office.

Thankfully the VssID application identified this as a mistake, proving the importance of strict monitoring procedures to avoid avoidable abuse, evasion and fraud.

Relating to pension, unemployment and such similar schemes, VssID tools could also contribute greatly to protecting members, particularly those who are at risk of unemployment due to COVID-19 pandemic.

Twenty employees in Đồng Tháp Province, after installing VssID on their phones, found that their social security contributions had not been paid to the Đồng Tháp Provincial Social Security Office, meaning they did not qualified for unemployment benefits.

They lately discovered that the employer held their collected contribution but had not paid to the fund holder. Checking the work records of enrollees, Đồng Tháp Provincial Social Security Office found out that not only 20 workers of this company had been left out of pocket, but a further 73 others also missed out on payments.

One of the 73 ignorant employees said: “Thanks to VssID and all the efforts of the 20 claimant employees, we were able to take back all our contributions which we almost lost."

This is critical both in terms of cumulative years of work and qualification for unemployment benefits, especially because of the high risk of unemployment during the COVID-19 pandemic.

The company in question completely complied with the decision made by the Đồng Tháp Provincial Social Security Office to pay back VNĐ2.078 billion for all contributions that were on hold at the company so that their 20 employees would be entitled to unemployment benefits.

Having VSssID on a mobile-phone or other platforms is a very helpful tool for the employee and insurer to chase and monitor employees’ work records, health care services and improve intermobility and transactions between all parties, helping stakeholders protect and assure the service quality provided to the members. VNS