Passengers arrives at a terminal at Đà Nẵng International Airport. The city's tourism and airport authority agreed to boost travel service in supporting tourism industry recovering from COVID-19. VNS Photo Công Thành

ĐÀ NẴNG — Đà Nẵng City’s tourism department, in co-operation with the Đà Nẵng International terminal investment and operation joint-stock company (AHT) and Airports Corporation of Việt Nam (ACV), has agreed to build Đà Nẵng as a ‘safe’, attraction and hospitality destination in 2021-25.

The trilateral agreement, which was signed on Friday, will involve joint action in preparation for post-COVID-19 tourism recovery while promoting measures for COVID-19 prevention and tourism service in the coming years.

Vice director of the department, Nguyễn Xuân Bình, said the five-year agreement continued the close co-operation of the three partners in 2017-20.

Bình said the previous iteration of the trilateral deal had helped the city host 8.6 million tourists, including 3.5 million foreigners, in 2019, while operating 35 international air routes and 10 domestic routes with 640 flights per week.

Bình said the city built its first direct flights with Doha, Qatar and 160 destinations of Qatar Airways.

He said promotions were made to launch new air routes with Japan (Nagoya, Tokyo and Osaka), Australia, Cambodia, Laos, Taiwan, Malaysia and Russia.

Bình said despite COVID-19, the city still hosted seven flights to carry Vietnamese people and foreigners for social distancing orders between April and August of 2020.

“It’s a positive deal of the three partners when two air routes – Đà Nẵng-Haneda, Japan, and Đà Nẵng-Doha, Qatar – began operating in 2018,” Bình said.

“We hope the co-operation between airlines and tourism sector would help the city’s tourism industry and service recover strongly in the coming years,” he said.

Nguyễn Thị Cẩm Thanh from ACV said Đà Nẵng international terminals suffered a 40 per cent decline in revenue and growth since the pandemic began.

Thanh said ACV offered a reduced cost from 10 per cent to 50 per cent service charge for all airlines, taxi firms and other partners between March and September of 2020.

Đỗ Thị Quỳnh Như from AHT said it also reduced the service cost for all partners from 20 per cent to 50 per cent to ease financial difficulties during COVID-19, while extending the time for payment among clients.

A tourism app for Đà Nẵng and central Việt Nam. The apps help visitors know more Việt Nam. VNS Photo Công Thành

She said AHT will offer non-contact communications to prevent COVID-19 infections by launching auto boarding gates, auto immigration and touch screens at the terminal in 2021.

Deputy director of Đà Nẵng ACV, Phan Kiều Hưng said it plans to build a new terminal, T3, to host 15 million passengers and 100,000 tonnes of cargo in the first stage of investment.

The Đà Nẵng International Airport is designed to handle 28 million passengers and 200,000 tonnes of cargo by 2030.

Hưng said the T3 terminal would help Đà Nẵng ease congestion in the near future, while promoting connections in trade, investment and tourism in key central economic zones.

The airport authorities of Đà Nẵng and Chubu Centrair Airport of Japan signed a deal last year to soon launching direct flights, while Chiang Mai International Airport agreed to promote direct flights connecting destinations in Thailand and world heritage sites in central Việt Nam. — VNS