delivery within Bangkok and most upcountry provinces with 99% successful
delivery performance by DHL eCommerce
- Shipping from adidas stores will start in Q2 2019
BANGKOK, THAILAND - Media OutReach - 12 September 2018 - DHL eCommerce, a division of the world's leading logistics company
Deustche Post DHL Group, has facilitated growth of over 40% for adidas
Thailand's retail revenue by enabling deliveries for the adidas.co.th site. The e-commerce channel launched in June 2015 and since
co-operating with DHL in May 2017, Thai consumers are able to have their
purchases delivered same-day or next-day within greater Bangkok and 2-3 days to
other remote areas.
L-R Kiattichai Pitpreecha and DHL eCommerce courier with Suphalada Chalitpattanangkune and Jirot Paowisit from adidas
DHL eCommerce delivers for adidas
adidas.co.th offers a wide range of adidas
products including limited edition items which may not be available in the
physical stores. Customers can browse online and shop for unique styles and
sizes without having to hop from store to store. With 18 physical stores across
Thailand, DHL eCommerce will begin to leverage adidas' retail footprint for
e-commerce fulfillment by picking up orders from adidas stores and delivering
to customers by Q2 2019.
Paowisit, adidas' Senior Manager of Operations for Thailand said, "E-Commerce is
making a true impact not only in the way we sell and deliver our products, but also
in how we engage our consumers. We are pleased to make adidas products more
easily and conveniently available and we are excited to work with a strong
logistics partner like DHL. Besides the excellent delivery service to our
customers, their solutions have enabled us to fulfil more orders a day by
optimizing our operations for fast e-commerce fulfillment."
"E-Commerce is a growing channel for adidas and with Thailand's
increasing e-commerce adoption with the total share of e-commerce expected to
more than double in the coming years, we are certain that there will be more adidas
fans choosing to shop on our online store. We are pleased with DHL eCommerce's
high quality delivery performance which plays an important role in our
e-commerce strategy." said Suphalada Chalitpattanangkune, E-Commerce Manager
for adidas Thailand.
"Over 57% of shoppers will likely not shop with a retailer again if they
had a bad delivery experience, showing how important the quality of delivery is
for a retailer's brand image and customer loyalty. We are proud to enable
adidas to deliver quickly and conveniently to their consumers with a successful
delivery performance of 99% consistently since we started shipping for them in
2017," said Kiattichai Pitpreecha, Managing Director, Southeast Asia, DHL
"With DHL's fully-owned domestic delivery network with full nationwide
coverage across Thailand, adidas fans from anywhere in Thailand will be able to
shop online easily with the assurance of a great delivery experience." DHL
eCommerce worked with adidas in Thailand to offer nationwide domestic delivery
to customers in Thailand. DHL eCommerce Thailand also enables cash-on-delivery
for consumers, easy returns process and tracking visibility to allow consumers
to easily track the progress of their delivery.
DHL eCommerce is part of Deutsche Post DHL
Group, established in 2014 as part of the Group's growing focus in e-commerce
logistics solutions. DHL has been in Thailand since 1973 with its sister
divisions DHL Express, DHL Supply Chain and DHL Global Forwarding.
find the press release for download as well as further information on
-- The logistics company for the world
DHL is the leading global brand in the
logistics industry. Our DHL family of divisions offer an unrivalled portfolio
of logistics services ranging from national and international parcel delivery,
e-commerce shipping and fulfillment solutions, international express, road, air
and ocean transport to industrial supply chain management. With about 360,000
employees in more than 220 countries and territories worldwide, DHL connects
people and businesses securely and reliably, enabling global trade flows. With
specialized solutions for growth markets and industries including technology,
life sciences and healthcare, energy, automotive and retail, a proven
commitment to corporate responsibility and an unrivalled presence in developing
markets, DHL is decisively positioned as "The logistics company for the world".
DHL is part of Deutsche Post DHL Group. The
Group generated revenues of more than 60 billion euros in 2017.