Vietinbank ensures positive business results while enhancing customers support

August 02, 2021 - 16:36
Vietinbank has posted positive business results in the first half of the year despite the COVID-19 pandemic.


A customer service counter at Vietinbank. The bank has taken measures to support businesses and customers affected by the COVID-19 pandemic. — Photo courtesy of Vietinbank

HÀ NỘI — Vietinbank has posted positive business results in the first half of the year despite the COVID-19 pandemic.

The bank reported a pre-tax profit of VNĐ10.8 trillion in the first six months of the year, representing a 45 per cent year-on-year increase.

Its return on equity (ROE) and return on asset (ROA) continued to improve. In addition, Vietinbank was approved by the State Bank of Việt Nam for a charter capital increase from VNĐ37.2 trillion to VNĐ48 trillion. This would create a precondition for the bank to improve its financial capacity in the near future.

Since the beginning of the year, Vietinbank has boosting lending to small, medium and retail enterprises, increasing short-term deposits to save capital costs, focus on financial management, and improve the efficiency of operating expenses. 

VietinBank has also effectively implemented a campaign to attract new customers to use eFAST and iPay, open accounts through eKYC, and deploy free account packages to promote the expansion of its customer base.

The bank has been active in supporting customers who were affected by the COVID-19 pandemic by reducing lending interest rates and service fees, thus helping businesses and people access loans and financial services.

As of June 2021, Vietinbank reduced interest rates to nearly 7,500 customers affected by the pandemic with a total reduction of VNĐ4 trillion.

The bank has proactively devoted additional financial resources to setting up risk provisions for bad debts due to the impact of COVID-19.

A representative from the bank said: “In the face of the prolonged impact of the pandemic, in the second half of 2021, VietinBank will continue to accompany and support customers affected by COVID-19 and strengthen debt quality control. We will identify industries and customers at potential risks to promptly implement appropriate measures, accelerate debt collection and settlement to ensure safe and effective operations.” — VNS