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HCM CITY -- Eleven out of Electricity of Việt Nam’s 16 subsidiary companies in HCM City have stopped collecting power bills from consumers’ homes and are instead moving online.
This is being done as part of the national e-commerce development programme, which aims to eliminate the use of cash in making payments for services.
To facilitate online payment, EVNHCMC has signed agreements with 22 banks and nine other partners for collecting bills on behalf of it.
The electricity bills can now be paid at more than 6,468 points that do not belong to EVN, including conveniences stores, post offices, banks, Saigon Co.op mini marts, Viettel shops; through 2,202 ATMs; and through internet, mobile and SMS banking services.
In remote districts such as Nhà Bè and Cần Giờ, customers can also pay at bill collecting points, supermarts and convenience stores.
Phạm Quốc Bảo, deputy director of EVNHCMC, said in late 2017 the company informed its consumers that it would suspend its home bill collection service and guide them in paying online and through text messages.
He said EVNHCMC is trying to end the home bill collection by the end of this year and introduce the e-payment to all customers by 2020.
It would try its best to provide information to all customers and minimise the suspension of power supply for non-payment of bills, he said. — VNS
