Sensormatic Solutions Launches Sensormatic IQ

January 26, 2021 - 03:46
Sensormatic Solutions Launches Sensormatic IQ

Unify diverse data and insights with the new intelligent operating platform designed to drive improved shopper experiences and retail outcomes


HONGKONG SAR - Media OutReach - 26January 2021 - JohnsonControls,the global leader for smart and sustainable buildings and the architect ofOpenBlue connected solutions, todayannounced that SensormaticSolutions, its leading global retail solutions portfolio, launched Sensormatic IQ.  Thisintelligent operating platform for retail, backed by Sensormatic Solutions industryexpertise and robust technology partner ecosystem, delivers tangible value across the enterprise.


Focus on Innovation


The open, secure andagile platform integrates the full Sensormatic Solutions portfolio, retailer,and third-party data sources, along with advanced technology such as artificialintelligence (AI) and machine learning (ML), to offer unparalleled visibilityinto operations and shopper insights.  Thiscombination drives prescriptive, data-driven outcomes for retailers, creatingvalue and growth opportunities as retailers move into the future.


"Intoday's hyper-connected world, the customer experience is about how, where,when, and why engagement happens. That's why our commitment to enablingcustomers to harness diverse insights to drive positive outcomes and informedbusiness decisions is more important than ever," said Bjoern Petersen, President,Sensormatic Solutions. "The launch of Sensormatic IQ reflects ourforward-looking business strategy. Through collaborating with our technologypartners and leveraging the global reach and scalability of the Google Cloudcoupled with smart sensors and advanced analytics, our platform is designed toevolve with the industry and our customer's needs."

FastForward Retail

As the retail industry goesthrough significant changes, Sensormatic IQ helps retailers improve both theirtop and bottom line and brand value by:


  • Poweringthe digital transformation within the evolving retail market
  • Acceleratingintegration between new and existing solutions and data sets
  • Enablingagile innovation via a secure, scalable, and managed enterprise-grade platform
  • Amplifyingvalue by deriving new insights and outcomes from complex data streams
  • Streamliningexecution across retailer functions


"AsiaPacific retail took the lead in driving global industry growth prior to theimpact of COVID-19, and the region is expected to recover the fastest from thehealth crisis," said Daren Ng, General Manager, Sensormatic Solutions Loss& Liability, Asia Pacific. "One thing that has not changed as retailers gear up forrecovery is consumers' expectation for better shopper experiences -- frompersonalisation and choice to a frictionless buying journey. Sensormatic IQprovides retailers a view across their operation on one platform and withactionable insights that they can use to engage customers in an cost efficientand meaningful way."

Future-Focused Expertise

"This open platformrepresents years of investment and innovation moving to outcome-basedoperations in order to meet the shifting needs of retailers," said Petersen. "Theaddition of the Sensormatic IQ platform is just one more way Sensormatic isproviding the foundation for a digital journey that allows retailers to run atan enterprise scale."


Asthe industry continues to evolve, Sensormatic Solutions is ensuring retailershave access to the advanced solutions they need to connect people, merchandise,and data in new and innovative ways. Sensormatic IQ's flexible, open platformcan incorporate insights from edge devices, such as POS, sensors, EAS, RFID, ComputerVision, and more, capable of delivering AI predictive and prescriptive modelsto support operations in retail environments from grocery and apparel to homeimprovement and malls. 

Learn more about how Sensormatic IQ can  revolutionise your analytics approach at  You can also visitour Sensormatic Innovation Experience.


For even more updateson Sensormatic IQ, please follow Sensormatic Solutions on

LinkedIn and
, using #SensormaticIQ. 


To download product photos, please visit below link:

About Johnson Controls

AtJohnson Controls, we transform the environments where people live, work, learnand play. From optimising building performance to improving safety andenhancing comfort, we drive the outcomes that matter most. We deliver ourpromise in industries such as healthcare, education, data centers andmanufacturing. With a global team of 100,000 experts in more than 150 countriesand over 130 years of innovation, we are the power behind our customers'mission. Our leading portfolio of building technology and solutions includessome of the most trusted names in the industry, such as Tyco®, YORK®,Metasys®, Ruskin®, Titus®, Frick®,Penn®, Sabroe®, Simplex®, Ansul®and Grinnell®. For more information, visit orfollow us @johnsoncontrols on Twitter.

About Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolioof Johnson Controls powering operational excellence at scale and enabling smartand connected shopper engagement.  Our intelligent digital operatingplatform - Sensormatic IQ - combines the full Sensormatic Solutions portfolio,including unmatched insights into retail inventory, shopper behavior, and lossand liability, and Retailer and third-party solutions with advancedtechnologies, like AI and Machine Learning.  This enables retailers to acton prescriptive, data-driven outcomes and confidently move into thefuture.  Our retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands.Please visit Sensormatic Solutions orfollow us on 

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