DHL Global Forwarding Continues on Digital Roadmap with New Services and Functionalities

October 25, 2019 - 02:19
DHL Global Forwarding Continues on Digital Roadmap with New Services and Functionalities

  • Newonline service myDHLi Analytics allows customers to explore and analyze theirbusiness data
  • myDHLi Quote & Bookis the first service to offer a Carbon Calculator for carbon transparency andemissions reduction


SINGAPORE- Media OutReach - October 25, 2019 - DHLGlobal Forwarding, the air and ocean freight specialist of Deutsche Post DHLGroup, is continuing to grow its portfolio of convenient digital services. Thelatest solution launched, called "myDHLi Analytics," offers customers a smartservice to access and analyze their business data 24/7. The user-friendlyonline service displays all relevant details about Spend (invoices), Volume, ServiceQuality, and Customs Activity via dashboards.




"In line with ourrecently announced group strategy 2025 'Delivering excellence in a digitalworld,' we are continuously broadening and enhancing our digital services. Ourgrowing myDHLi product family extends our best-in-class logistics services tothe digital realm. Customers can work towards their sustainability goals withthe same tool that they book, organize and analyze their shipments with," saysTim Scharwath, CEO DHL Global Forwarding, Freight. 


Anothermember of the myDHLi product family has also been updated: DHL GlobalForwarding is the first freight forwarder to offer a Carbon Calculator withinan online quotation and booking tool. Customers can not only assess theemissions of their shipments but also reduce their CO2 impact bychoosing an alternative fuel or an offsetting option -- all within the myDHLiQuote & Book service. 


"WithAsia Pacific accounting for almost half of theworld's online citizens, many of our customers' expectations have evolved asthey embrace innovations that will enhance their shipping experience and addvalue to their businesses. Imagine all the man-hours saved from repetitivetasks and unnecessary paperwork - with just a few clicks, myDHLi will provide customerswith access to data for a deeper analysis into operational and business trends,whilst offering information on cost-efficient and sustainable shippingoptions," said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific.


myDHLiAnalytics offers all relevant data at a glance

Theuser-friendly myDHLi Analytics service gathers data in one screen so thatcustomers can explore all relevant information on their shipments. Filteroptions allow users to deep dive into expenses and trends in their data. Customerscan break down their information by aspects like country, shipper, consignee,trade lane, and more. Downloadable reports offer shareable insights right downto the shipment and invoice levels. The new service goes beyond the operationalfocus of prior tools.




myDHLi Quote &Book enhanced by a CO2 Calculator

Thedemand for sustainable transport and logistics solutions is steadily growing. Tosupport its customers in reducing their carbon footprint and achieving theirindividual sustainability targets, DHL Global Forwarding now offers an onlineCO2 Calculator. Within the recently launched myDHLi Quote & Bookservice, customers can easily choose to neutralize the carbon emissions oftheir shipments. The integrated CO2 Calculator automaticallydisplays the carbon footprint for the shipment in comparison between air andocean freight. In the next step, shippers can either choose a clean-burningfuel for ocean freight or an offsetting option for any transport mode.

 

Thenew carbon calculator reflects Deutsche Post DHL's GoGreen program and thegroup's mission to reduce all logistics-related emissions to zero by 2050. Whilepursuing this mission, DHL also empowers and supports its customers with theirown sustainability targets by offering a growing number of green logistics andtransport services.


50 Years DHL

In2019 DHL is celebrating 50 years sincethe company's founding by three entrepreneurs in San Francisco in 1969. DHLbegan as a disruptor to the traditional delivery industry, circumventingbureaucracy with an innovative new service to deliver documents by airovernight. Since then, DHL has grown into a globe-spanning family of DHLcompanies with about 380,000 employees in over 220 countries and territoriesthat covers the entire spectrum of logistics and supply chain services. DHL'scustomer-centricity and can-do culture have fueled five decades of innovation --from the DHL 1000, one ofthe first word processing computers in the world, to using the purpose builtStreetScooter, an environmentally friendly delivery vehicle powered by anelectric drive and developed by Deutsche Post DHL Group. With the Mission 2050commitment to reach zero group-wide emissions by 2050, DHL is continuing to bea trailblazer in the logistics industry.


DHL -- Thelogistics company for the world


DHL is the leading global brand in the logisticsindustry. Our DHL family of divisions offer an unrivalled portfolio oflogistics services ranging from national and international parcel delivery,e-commerce shipping and fulfillment solutions, international express, road, airand ocean transport to industrial supply chain management. With about 380,000employees in more than 220 countries and territories worldwide, DHL connectspeople and businesses securely and reliably, enabling global trade flows. Withspecialized solutions for growth markets and industries including technology,life sciences and healthcare, energy, automotive and retail, a provencommitment to corporate responsibility and an unrivalled presence in developingmarkets, DHL is decisively positioned as "The logistics company for the world".


DHL is part of Deutsche Post DHL Group. The Groupgenerated revenues of more than 61 billion euros in 2018.

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