AMSTERDAM, NETHERLANDS - Media OutReach - 22
August 2018 - Ingenico Group (Euronext: FR0000125346 - ING), the global
leader in seamless payment, today announced that it will provide payment
processing and consulting services to Trip.com, one of the world's leading
online travel agencies (OTA) and part of the Ctrip Group -- the world's second
largest travel booking company.
one-stop travel booking services including flights, hotels, trains and cars in
13 different languages. Trip.com offers one of the most extensive flight
networks of over 2 million individual flight routes connecting more than 5,000
cities around the globe for international travellers. With 24/7 customer
services available, Trip.com also provides comprehensive selection of hotels,
trains and car services for global travellers to search, book and experience
great service seamlessly in one platform.
With Ingenico on
board, Trip.com now has access to a large portfolio of local acquiring
connections, currencies, payment methods and expertise. Ingenico is a Payment
Service Provider with global capabilities and the local experience to optimize
performance and user experience in each new market and will help Trip.com provide
local acquiring connections to bolster the success rate of online card payments
for its members.
multi-acquirer solution automatically reroutes declined payments to a backup
acquirer, leading to higher authorization rates for Trip.com while reducing
frustration for international consumers. Furthermore, payment experts from
Ingenico will work closely with Trip.com to enhance payment acceptance,
including conversion optimization and FX management.
"We are delighted to be partnering
with Ingenico, the global leader in seamless payment," said Lynn Qu, Vice
President of Trip.com Global Product. "As Trip.com continues to expand in markets globally,
developing the best online travel booking experience for our rapidly growing
base of international customers is a key priority. I am confident that
Ingenico's expertise in payments, conversion optimization -- and experience
working with many of the world's top travel and tourism brands -- will be
invaluable to Trip.com".
"Trip.com is combining a
disruptive vision with its state-of-the-art technology and a data-driven
approach to grow as a global player," said Gabriel de Montessus, SVP Global Online
(Retail BU) for Ingenico Group. "The team intuitively understand the
importance of seamless payments for a great overall user experience. With our
products, services and global footprint, we are excited to support Trip.com on
the next phase of their growth strategy."
"Trip.com is transforming how travellers
from all over the world book their inbound and outbound travel products and
services. We are very excited to be providing Trip.com with eCommerce solutions
and look forward to expanding our partnership in the future to include third-party
payment methods as well as in-store 'online to offline' services." added Nathan
Salisbury, General Manager of Ingenico ePayments Asia-Pacific.
Trip.com provides one-stop travel booking services in 13 languages
through our website and mobile app. We are a part of the Ctrip Group, a NASDAQ
listed company since 2003 (NASDAQ: CTRP) with over 30,000 employees and over
300 million members, making it one of the leading online travel agencies in the
With more than 1.2 million hotels in 200 countries and regions, we've
built an extensive hotel network to give our customers a fantastic choice of
accommodation. Our far-reaching flight network has over 2 million individual
flight routes connecting more than 5,000 cities around the globe. When you
combine this with our 24/7 customer services and various travel products, you can trust us to take
care of your next trip.
About Ingenico Group
Ingenico Group (Euronext: FR0000125346 - ING) is the global leader in
seamless payment, providing smart, trusted and secure solutions to empower
commerce across all channels, in-store, online and mobile. With the world's
largest payment acceptance network, we deliver secure payment solutions with a
local, national and international scope. We are the trusted world-class partner
for financial institutions and retailers, from small merchants to several of
the world's best known global brands. Our solutions enable merchants to
simplify payment and deliver their brand promise.