Representatives from the two companies shake hands after inking a new strategic partnership. — Photo provided by the agency

HCM CITY — Hoan My Medical Group, one of the leading private healthcare groups in Vietnam, has inked a new strategic partnership with the Australian Council on Healthcare Standards International (ACHSI) to improve the quality of care and patient safety standards in Vietnam.

Under the partnership, Hoan My will deploy standards under ACHSI’s global accreditation programme to ensure the highest international standards for the delivery of healthcare outcomes and patient experience in all Hoan My facilities.

ACHSI standards ensure that patients follow a seamless, integrated care pathway from admission to treatment right through to discharge and follow-up care. The certification covers areas ranging from consent to medical record management and from risk assessment to clinical governance.

The strategic partnership with ACHSI, a world leader in healthcare standards accreditation, comes just months after the Vietnamese government launched a major drive to raise the standards of care nationwide and Hoàn Mỹ will work with ACHSI to create a higher quality of care throughout Việt Nam.

“This is the latest stage of our mission to improve patient safety in Vietnam,” said Dr. Dilshaad Ali Bin Abas Ali, Group CEO of Hoan My.

“In partnering with ACHSI, we are making a clear commitment to raising standards throughout our hospitals and clinics. Our ambition to achieve and embed these international benchmarks shows that patient safety is our top priority,” he said.

Through this new partnership, ACHSI will support Hoan My to improve patient safety and quality of care throughout its hospitals and clinics. Their team of international experts will provide hands-on training, advice, and guidance to help Hoan My clinicians and departments achieve and implement the EquIP7 (flexible programme designed for various types of healthcare facilities) standards progressively.

Focused on the patient journey, process flows, and person-centered systems, these standards are being applied in over 20 countries worldwide and are used to recognize hospitals that have demonstrated high-performing processes and shown a commitment to continuous improvement

“ACHSI is delighted to partner with Hoan My Medical Group, as we share a common mission to enhance patient safety throughout all their facilities. Together, we are dedicated to embarking on a transformative quality improvement journey, delivering exceptional support, and advancing healthcare services for patients," said Louise Cuskelly, Executive Director of ACHSI.

Hoan My has a private healthcare network with 14 hospitals and 7 clinics. Comprising a workforce of more than 5,500 dedicated professionals, it serves more than five million patient visits a year. — VNS