Self-service bag drop offer at Đà Nẵng International Terminal 

June 10, 2024 - 11:16
The Đà Nẵng International Terminal Investment and Operation Joint Stock Company (AHT) has added a self-service bag drop for passengers. Taiwan's StarLux Airlines will be the first carrier using the service for its flights from the airport.
Passengers gather at the Đà Nẵng International Airport Terminal. The terminal will introduce self-service bag drop for passengers as part of its digitalisation process and on its way to becoming the first 'smart' terminal in Việt Nam. — Photo courtesy of AHT

ĐÀ NẴNG — The Đà Nẵng International Terminal Investment and Operation Joint Stock Company (AHT) has added a self-service bag drop for passengers, with Taiwan's StarLux Airlines being the first carrier to use it for its flights from Đà Nẵng.

AHT said in the process of building a ‘smart’ terminal, it offered self-check-in kiosks for passengers last year, with Korean Air the first to use that service.

The two automated systems, self check in and bag drop, should help reduce congestion and waiting times for passengers.

Đỗ Trọng Hậu, Deputy General Director of AHT, said the company had signed a partnership with FPT Software to boost digital transformation across the airport, on the way to it becoming the first ‘smart’ terminal in Việt Nam.

He said AI-powered cameras have been installed at aviation procedure handling zones, while more mobile apps have been used to provide smart support solutions, along with touch-screen systems at the terminal for passengers.

‘Smart’ facilities would start be fully operation in the fourth quarter this year, AHT said.

The Đà Nẵng international terminal was rated five stars by international airport rating agency Skytrax in earlier this year.

AHT said it will be soon offering the use of software data for all airlines operating flights to and from Đà Nẵng International Airport, including automatic boarding gates, autogates.

Meantime every Friday evening, AHT and Hội An Art Troupe, offer traditional art performances to entertain passengers at boarding gates.

Đà Nẵng has 24 direct air routes, of which 16 are international, servicing around 112 flights per day. The terminal is designed to handle 28 million passengers and 200,000 tonnes of cargo a year by 2030. — VNS