HONG KONG, CHINA - MediaOutReach - 30 October 2020 - FWD Hong Kong ('FWD') won five awards at theHong Kong Insurance Awards (HKIA) 2020, an event organised by the Hong KongFederation of Insurers to recognise outstanding performance and innovation inthe insurance industry.

FWDHong Kong won awards in five categories at the Hong Kong Insurance Awards(HKIA) 2020, which included the top prize in Outstanding Training &Development after being shortlisted as a top 3 finalist. These awards arerecognition of the hard work and dedication of our people, the excellence ofour development programmes, and the ground-breaking nature of our products andservices.

FWDwon the top prize in the Outstanding Training & Development category forthe breadth and depth of its training initiatives, which included a leadershipdevelopment programme partnered with the prestigious INSEAD Business School.

The awards include one top prize in the OutstandingTraining & Development category as well as four Top Three Finalist awards,won by Crisis OneCover in the Most Innovative Product/Service Award -Life Insurance (Health) category, Cash-up in the Most InnovativeProduct/Service Award - Life Insurance (Wealth) category, Andy Chik in the Outstanding Community Intermediary of the Yearcategory, and Jessie Chiu in theOutstanding Young Professional of the Year -- Intermediary category.

"I'm so proud of our team who continually raise thebar despite the challenges we've faced, especially in this past year. These prestigiousawards are a fantastic recognition of the hard work and dedication of our people,the excellence of our development programmes, and the ground-breaking nature ofour products and services," said Ken Lau, FWD's Managing Director of GreaterChina and Hong Kong CEO. "These award wins will also motivate us tocontinue passionately serving and celebrate living with our community and keepproviding innovative solutions that are competitive, relevant, and accessible."

Details of the awards won by FWD in 2020:

Outstanding Training & Development: FWDwon the top prize in this category for the breadth and depth of itsinitiatives, including a leadership development programme in partnership with theprestigious INSEAD Business School, and a full range of both online and offlinetraining courses on various critical subjects, such as technology, complianceand sales.

Most Innovative Product/Service Award - LifeInsurance (Health): CrisisOneCover, the one-stop critical illness protection solution that covers thecustomer journey from prevention to treatment and recovery, covers more than 160diseases up to the age of 100, and provides access to a large network of firstclass medical facilities across the Asia Pacific, was among the top threefinalists.

Most Innovative Product/Service Award - LifeInsurance (Wealth): FWD's Cash-upInsurance Plan, a fintech product that enables mobile wallet users to startsaving while benefiting from life insurance protection, was recognised as a topthree finalist in this category. Cash-up,a collaboration with Octopus O! ePaythat is accessible through a fully digital, intuitive interface, was praisedfor successfully integrating insurance and saving products with the mobile anddigital era.

Outstanding Community Intermediary of the Year: ChiefRegional Director of FWD's tied agency AndyChik Wing-keung was a top three finalist. Over his 21-year career in thefinancial planning industry, he has led his teams to overcome various obstaclesand achieve success: under his leadership at FWD, his team has grownsignificantly and developed more than 700 elite intermediaries in just fiveyears. Andy keeps training for endurance events such as marathons andultra-marathons as his unique way of bringing to life FWD's 'Celebrate Living'brand promise outside of work.

Outstanding Young Professional of the Year --Intermediary: FWD Branch Manager Jessie Chiuwas also a top three finalist. Since Jessie joined FWD in 2016, she has grownher client base by 300 clients and has won many internal awards and industry recognitions,including Million Dollar Round Table (MDRT) and also Court of the Table (COT).In 2018, she established her own team and designed diversified training systemsbased on her unique management style.

About FWD Hong Kong & Macau

FWD Hong Kong offers life and medical insurance,general insurance, employee benefits, and financial planning. Its lifeinsurance and general insurance operating entities have been assigned strongfinancial strength ratings by international rating agencies -- FWD Life InsuranceCompany (Bermuda) Limited (incorporated in Bermuda with limited liability) israted "A3" by Moody's and "A" by Fitch; and FWD General Insurance CompanyLimited is rated "BBB+" by Fitch. FWD Macau provides a suite of life andmedical insurance.

FWD Hong Kong & Macau is a part of the FWDGroup, the insurance business of investment group, Pacific Century Group. FWDGroup spans Hong Kong & Macau, Thailand, Indonesia, the Philippines,Singapore, Vietnam, Japan and Malaysia.

By creating fresh customer experienceswith easy-to-understand products supported by digital technology, FWD aims tobecome a leading pan-Asian insurer that changes the way people feel aboutinsurance.

For more information about FWD Hong Kong & Macau please visit WWW.FWD.COM.HK and WWW.FWD.COM.MO.