Komatsu signs multi-year deal with DHL in Australia to import over a million kg of machinery parts

August 20, 2019 - 01:49
Komatsu signs multi-year deal with DHL in Australia to import over a million kg of machinery parts

DHL provides global airfreight, customs clearance and time definite international express services to support Komatsu’s turnkey after-market activities


SYDNEY, AUSTRALIA -  Media OutReach - 20 August 2019 - Komatsu, one of the world'sleading global manufacturers and suppliers of technologically innovativeconstruction and mining equipment, has signed a new multi-year agreement with DHL Express and DHL Global Forwarding, twodivisions under Deutsche Post DHL Group. The world's leading logistics company willimport more than a million kilograms of Komatsu machinery, equipment and spareparts each year into Australia and New Zealand.

From left to right: Mr. George Lawson, Country Manager, DHL Global Forwarding Australia; Mr. Sean Taylor, CEO and Managing Director, Komatsu Australia Pty Limited; Mr. Gary Edstein, CEO and Senior Vice President, DHL Express Oceania

"Annually,we transact in excess of 1.5 million stock keeping units (SKU) line sales inAustralia. Often, exceptional customer service comes down to having productsand parts precisely available when our customers need them," said Sean Taylor, CEOand Managing Director, Komatsu Australia Pty Limited. "Logistics is a keycomponent of our ability to deliver a first rate customer experience ensuringthat our supply chain is fully optimised."


In closecoordination with Komatsu's foreign offices and suppliers, DHL will providecomplete end-to-end air freight imports for Komatsu primarily from the US andJapan to Australia across Komatsu's three distribution centers in Sydney,Brisbane and Perth. DHL will also manage the entire customs brokerage process,as trade compliance and regulations become increasingly crucial in optimisingglobal supply chains.


"As the world's leading express service provider, DHLExpress is proud to have supported Komatsu with time definite internationalexpress services for more than a decade, and we are excited to continue ourpartnership. Komatsu's customers have come to expect minimal downtime from operatingtheir equipment, and DHL Express' global network plays an important role inensuring critical parts and documentation get to them on time, wherever theyare," said Gary Edstein, CEO and Senior Vice President, DHL Express Oceania.


GeorgeLawson, Country Manager, DHL Global Forwarding Australia, added, "The scale of Komatsu's after-market business and their singular focuson top customer service quality often translate to logistical challenges. Equally,the freight involved is incredibly varied ranging from O-Rings weighing a fewgrams to larger single components like shovel buckets.  All these make an efficient global logistics networkcrucial to manage freight consolidation from international destinations, optimiselogistics costs and ensure timely deliveries."


The announcement comesas Komatsu taps on growth in non-residential construction and a turnaround in infrastructure-led engineering construction and Australia's latest resources boom . Australia's miningexports increased above-average rates even after growth of nearly 20 percent per annum in recent years, anddespite the recent downturn the construction industry may return to growth territory with the governmentbudgeting for an A$75 billion investment to develop transport infrastructure by2028. 


50 Years DHL

In 2019 DHL is celebrating 50 years since thecompany's founding by three entrepreneurs in San Francisco in 1969. DHL beganas a disruptor to the traditional delivery industry, circumventing bureaucracy withan innovative new service to deliver documents by air overnight. Since then,DHL has grown into a globe-spanning family of DHL companies with about 380,000employees in over 220 countries and territories that covers the entire spectrumof logistics and supply chain services. DHL's customer-centricity and can-doculture have fueled five decades of innovation -- from the DHL 1000, one of the first word processing computers in the world,to using the purpose built StreetScooter, an environmentally friendly deliveryvehicle powered by an electric drive and developed by Deutsche Post DHL Group.With the Mission 2050 commitment to reach zero group-wide emissions by 2050,DHL is continuing to be a trailblazer in the logistics industry.


DHL -- The logistics companyfor the world

DHL is the leading global brand in the logistics industry. Our DHL familyof divisions offer an unrivalled portfolio of logistics services ranging fromnational and international parcel delivery, e-commerce shipping and fulfillmentsolutions, international express, road, air and ocean transport to industrialsupply chain management. With about 380,000 employees in more than 220countries and territories worldwide, DHL connects people and businessessecurely and reliably, enabling global trade flows. With specialized solutionsfor growth markets and industries including technology, life sciences andhealthcare, energy, automotive and retail, a proven commitment to corporateresponsibility and an unrivalled presence in developing markets, DHL isdecisively positioned as "The logistics company for the world".


DHL ispart of Deutsche Post DHL Group. The Group generated revenues of more than 61billion euros in 2018.


Komatsu  -- Driven by your success

Komatsu is a world leader in the technology behindstate-of-the-art earthmoving, mining, construction and utility equipment. Todaywe are a strong member of the worldwide Komatsu family with over 61,000employees globally in more than 258 countries. In Australasia we support theregion with sales, service, support and parts facilities and are able to drawon the global resources of Komatsu to ensure the ongoing success of ourcustomers.


Our people power our ideas, they drive ourdevelopment, they stand behind the innovations that lead to advances likeSMARTCONSTRUCTION, intelligent Machine Control, autonomous haulage systems andhybrid technology - so that we can continue helping our customers best optimisetheir Komatsu machines.