Breakthrough regional partnership between AIA and Medix, a company specialising in quality global medical management, to provide improved healthcare and clinical outcomes for AIA customers
HONG KONG ,CHINA - Media OutReach - 20 May2019 - AIA Group Limited ("AIA" or the "Company": stock code: 1299) announcedtoday that its customers across the Asia-Pacific region are set to benefit froma landmark partnership agreement with global health management company Medix.AIA and Medix are partnering to deliver a differentiated proposition thatoptimises care and improves medical outcomes for AIA customers across theregion. Under the expanded regional partnership, building on already successfulcollaborations between AIA and Medix in Hong Kong and Singapore, AIA and Medixwill work together to launch in more markets in 2019, including Indonesia, Malaysia,Thailand and Australia. Additional markets are planned for launch in 2020 andbeyond.
From left to right: Jonathan Sternberg [Medix], Stuart Spencer [AIA], Jacky Chan [AIA], Ng Keng Hooi [AIA], Sigal Atzmon [Medix], Mark Saunders [AIA], Prof. David Zeltser [AIA].
Under the exclusive partnershipwith Medix, selected AIA customers will have access to "Personal Medical CaseManagement Services" during some of the most challenging times of their lives.When diagnosed with a serious or complex condition AIA customers will besupported by a dedicated case team throughout their medical journey, fromdiagnosis through treatment until full recovery. They will gain access to aholistic medical assessment, re-evaluation of their condition, referral foradditional diagnostic testing -- where needed, ongoing multi-disciplinaryconsultations, full care coordination, on-going guidance and emotional supportprovided by Medix' team of renowned medical experts from around the globe.
Eligible AIA customers willhave their medical case reviewed by Medix' expert team of 300 in-house physicians and a global quality accredited network of over 3,000 world-leadingand independent medical specialists, ensuring they have the tools to makeeducated, quality driven decisions and receive the best possible carethroughout their medical journey, anywhere in the world.
Ng Keng Hooi, AIA's Group ChiefExecutive and President, said the announcement underscores AIA's commitment tomeet the growing and changing needs of customers and to help people liveHealthier, Longer, Better Lives.
"With the advances in medical treatments and technologies, the expectations of Asian consumers have changed significantly, with personalised, quality medical care at the top of their list. This strategic partnership with Medix exemplifies our leadership role indriving economic and social development across the region. It demonstrates ourpledge to go beyond the traditional, passive insurance business model bybecoming an integral part of our customers' life journey" he said.
Mark Saunders, AIA's Group Chief Strategy and Corporate Development Officer with responsibility for healthcare underlined AIA's strategy and deliberate investment in helping improve the health and well-being of its customers, saying "AIA's expanded partnership with Medix represents a significant step forward in delivering our long-term strategic vision in the health and well-being space, where we've invested significantly and consistently over the past several years. It builds on a highly successful partnership in Hong Kong and Singapore, where we've been able to provide Medix' unparalleled medical case management services to our customers.
"To successfully deliver on our vision to helppeople be healthier for longer we are building an eco-system of services andpartners to help people on all steps of the health journey through predict,prevent, diagnose, treat and recover stages, improving their overall wellbeing.Our exclusive partnership with Medix across our markets enhances AIA'sdistinctive and differentiated proposition in health and well-being. Byproviding our policyholders with Personal Medical Case Management AIA helpsovercome local healthcare disparities and makes international expertise, locallyavailable through a mutually beneficial collaborative process" Saunders said.
Sigal Atzmon, CEO of Medix commendedAIA's visionary and innovative approach to driving meaningful improvements inpeople's lives across the region.
"This is a partnership thatwill make a genuine difference; it represents a shared vision and a commitmentto reduce unwarranted healthcare variations across the region, improve themedical accessibility, medical outcomes and most importantly, improve theoverall care experience" Ms Atzmon said.
"Through this partnership, we provide personalised medical care,empower patients with the knowledge and tools they deserve to make educateddecisions and offer active coverage in the daily lives of each policyholder. Assuch, we are enabling an unprecedented democratisation of the entire healthcarelandscape.
"AIA,as one of the world's largest and leading insurers should be applauded for thecourageous, pioneering spirit they have shown over the last 100 years. Theirvision and commitment to improving the lives of their customers/people acrossthe region is unwavering and we are honoured to be a part of their nextchapter," Ms Atzmon concluded.
About AIA
AIA Group Limited and its subsidiaries(collectively "AIA" or the "Group") comprise the largest independent publiclylisted pan-Asian life insurance group. It has a presence in 18 markets inAsia-Pacific -- wholly-owned branches and subsidiaries in Hong Kong, Thailand,Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia,Taiwan, Vietnam, New Zealand, Macau, Brunei, Cambodia, a 97 per cent subsidiaryin Sri Lanka, a 49 per cent joint venture in India and a representative officein Myanmar.
The business that is now AIA was first established in Shanghai a century ago in 1919. Itis a market leader in the Asia-Pacific region (ex-Japan) based on lifeinsurance premiums and holds leading positions across the majority of itsmarkets. It had total assets of US$230 billion as of 31 December 2018.
AIA meets the long-term savings and protectionneeds of individuals by offering a range of products and services includinglife insurance, accident and health insurance and savings plans. The Group alsoprovides employee benefits, credit life and pension services to corporateclients. Through an extensive network of agents, partners and employees acrossAsia-Pacific, AIA serves the holders of more than 33 million individual policiesand over 16 million participating members of group insurance schemes.
AIA Group Limited is listed on the Main Boardof The Stock Exchange of Hong Kong Limited under the stock code "1299" withAmerican Depositary Receipts (Level 1) traded on the over-the-counter market(ticker symbol: "AAGIY").
About Medix Medical Services
Established in 2006, the Medix Group is aglobal, leading provider of innovative, high quality health managementsolutions. With offices in London, Hong Kong, Shanghai, Singapore, Tel Aviv,Jakarta, Kuala Lumpur, Bangkok and Melbourne and a client base exceeding 3million members in over 90 countries, Medix offers its clients -- primarilyglobal health & life insurers, financial groups, large corporates andgovernment institutions -- significant value-added services in the world ofhealthcare. Medix' medical team is comprised of 300 in-house doctors alongsidenurses, research experts, medical administration teams and a quality accreditedglobal network of over 3,000 specialists and 1,500 leading hospitals.
Through its various services, Medix offers itscustomers fast-track solutions to proven better medical outcomes. Medix providesGlobal Personal Case Management Services, Disease Prevention Management Services,Digital Health Solutions, Home Care Services, Health Strategy and Medical GovernanceServices to insurers, large corporates and government institutions.
Medix is a Shared Value company that strives toenable people around the world to have access to the best medical care possiblewhile eliminating unwarranted healthcare variations and helping to controlmedical cost inflation. Believing that the accessibility, quality andsustainability of medical care are one of the most important components ofsocial rights, Medix is very passionate about these issues and is globallyfully dedicated to these activities.