Chubb Launches Flight Delay Insurance in Australia

August 07, 2018 - 02:59
Chubb Launches Flight Delay Insurance in Australia

SINGAPORE - Media OutReach - 7 August 2018 - Chubb todayannounced the launch of Flight Delay Insurance, an insurance coverage for airtravelers. Partnering with Swiss Re and FlightStats, the insurance is availablethrough the Chubb Connect App whichwas launched in October last year. It is powered by United Networks (ASX.UNL), anAustralian global connectivity, engagement and payments platform provider. The app offers a range of value-addedservices to leisure travelers such as access to a network of global wi-fihotspots and SOS alerts.

 

Flight Delay Insurance providesfixed compensation for the inconvenience travelers may face when their flightis cancelled, diverted or delayed. Typically, for a standard travel insuranceplan, a payout is only possible when the flight delay is more than six hoursand for a specified loss, such as extra accommodation. With Flight DelayInsurance, a delay of as short as 30 minutes will trigger a fixed payout. Thereare three policy options ranging from 30, 45 and 60 minutes; any one of thesewill trigger a payout of $100 for the affected customer. Flight cancellationsand diversions automatically trigger a similar payout.

 

The payout is usually processed withinan hour, but at the latest, within 72 hours of arriving at the destinationairport. The payout may help travelers cover unexpected costs incurred, forexample, ground transportation, refreshments, books, magazines or any otherexpenses.

 

Swiss Re validates the incidents inreal-time using data from FlightStats, a provider of real-time global flightdata to consumers and the travel industry. Once Swiss Re has confirmed theincident, United Networks will pay the amount directly into the customer'sPayPal account without the customer having to obtain any reports from theairline to file a claim.

 

Donna Dorairajoo, Chubb Asia Pacific'sHead of Travel Insurance said: "Flight delays continue to be the top incident disruptingtravel plans for today's travelers[1].With more air travel, Chubb recognises their need for tailored insuranceprotection and efficient service. Flight delay insurance is timely in meeting thedemand for relevant and affordable insurance. Without the need to file a claim orsubmit the supporting documents to prove a flight delay, Chubb offers anenhanced customer experience in our digitised world."


Nicholas Ghattas, CEO United Networks Ltdsaid: "We are excited to be able to work with Chubb and Swiss Re to innovateand drive the insurance digital revolution. Our leading global connectivity,engagement and payments platform will streamline uptake, sale, onboarding andthe automated claims process. The Flight Delay Insurance has been integratedinto the global connectivity and SOS alerts app allowing customers to purchasethrough the Chubb Connect app and receive updates on flight delay status."

 

Gianni Biason, Swiss Re's Head of Parametric & EmergingSolutions, added: "Our flight delay solution brings much-neededtransparency and simplicity to consumers. Swiss Re's unique dynamic pricing andend-to-end solution helps insurers and aviation partners speed up theirtime-to-market and steer their businesses real-time."

 

A video introducing Flight Delay Insurance, with ademonstration of the Chubb Connect App, is available via https://vimeo.com/282972050.

 

AboutChubb

 

Chubb is the world's largest publicly traded propertyand casualty insurance company. With operations in 54 countries and territories,Chubb provides commercial and personal property and casualty insurance,personal accident and supplemental health insurance, reinsurance and lifeinsurance to a diverse group of clients.

 

As an underwriting company, we assess, assume andmanage risk with insight and discipline. We service and pay our claims fairlyand promptly. The company is also defined by its extensive product and serviceofferings, broad distribution capabilities, exceptional financial strength andlocal operations globally.

 

Parent company Chubb Limited is listed on the New YorkStock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubbmaintains executive offices in Zurich, New York, London and other locations,and employs approximately 31,000 people worldwide.

 

Additional information can be found at: chubb.com/au



[1] Based on Chubb's historical claims data in AsiaPacific.


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