Outdoor swimming pool of Sheraton Hanoi Hotel. The hotel is among winners of the Travelers’ Choice Award for Hotels Category by Tripadvisor. — Photo hanoitoplist.com

HÀ NỘI — The Sheraton Hanoi Hotel was among the winners of the 2020 Tripadvisor Travelers’ Choice Award in the hotel category.

Based on a year of Tripadvisor reviews and prior to changes caused by the pandemic, the award winners were recognised for consistently receiving great feedbacks, placing them in the top 10 per cent of hospitality businesses around the globe. 

General Manager of Sheraton Hanoi Hotel Julian Wong, said: “It is a great honour for us to receive such motivating recognition and award from Tripadvisor, indicating that our guests and customers have an elevated stay and dining experience when staying with us.

"We have always put customers’ satisfaction as top priority and this award is proof of our team’s endless efforts.”

Kanika Soni, chief commercial officer at Tripadvisor, said that winners of the 2020 Travelers’ Choice Awards should be proud.

“Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements.

"Award winners are beloved for their exceptional service and quality.

"Not only are these winners well-deserving, they are also a great source of inspiration for travellers as the world begins to venture out again," she said.

Situated on the shore of Hà Nội’s West Lake, the Sheraton Hanoi Hotel features a panoramic view of lush greenery around the hotel. The hotel has four restaurants, a lounge and bar, as well as a fitness complex, spa and outdoor swimming pool. —VNS