Customer Service and Satisfactionwas Key to Selection Choice

SINGAPORE/ MALAYSIA- Media OutReach -August 7, 2018 - Infor, a leadingprovider of industry-specific cloud applications, today announced that AlilaHotels and Resorts has deployed Infor Hospitality Management System (HMS) andInfor Revenue Management Solution (RMS) for its hotel operations in Kuala Lumpur to increasebusiness agility and further enhance efficiencies.

Alila Hotels and Resorts launched in Indonesia 15 years ago. Today it isthe luxury brand under Two Roads Hospitality and manages hotels and resorts inIndia, Asia Pacific and Oman. In streamlining and automating its processes andenabling seamless data flow across the brand's various properties, Alila Hotelsand Resorts looks to transform its business with plans to deploy thesesolutions at its other properties. 

Infor HMS is a hotel property management system that exists as a fully-integratedservice hub. The addition of this product marks the second Infor solution to beimplemented by Alila Hotels and Resorts; the company currently utilizes InforRMS for revenue optimization and yield management.

"As we continue to grow as abusiness, it is paramount that our systems keep pace and integrate seamlesslytogether. For this, we wanted to roll out a true cloud-ready application thathas a proven cloud delivery record in Asia Pacific, and can scale and offerflexibility in integration," said AjayGamre, Head of IT, Alila Hotels and Resorts."We are confident that Infor HMS will help us provide an excellent guestexperience and improve our overall operations by shifting to the cloud andseamlessly integrating with the systems we already have in place. Due to ourlong and trusted relationship with the Infor team and their excellent customerservice, we were keen to partner with them once again."

Infor Hospitality Management Solution (HMS) is designed specifically tomeet the needs of hotel companies. The solution combines enterprise power andstreamlined workflow in a multi-property environment, providing the proventechnology to support long-term growth.

"Diversifying systems andinformation across different centers is a challenge for any organization.Businesses in the hospitality sector need to be as nimble as possible, and asolid technology infrastructure is crucial as they are faced with constantchange," said Eric Wong, Vice President, Hospitality, Infor AsiaPacific. "The most recent release ofInfor HMS was developed with more enhanced industry-specific features for ourcustomers, including centralized guest profile management, advanced roomplanning and reporting, and the option to move core business operations to thecloud. Our team is looking forward to continuing our long-term relationshipwith Alila Hotels and Resorts as they leverage the full potential of Infor HMSand Infor RMS to generate future business growth."

About Infor

Infor builds business software for specific industries in the cloud. With16,500 employees and over 90,000 customers in over 170 countries, Inforsoftware is designed for progress.  Tolearn more, please visit www.infor.com.

About ALILA

SurprisinglyDifferent

The hallmark ofAlila is the combination of innovative design and luxury in unique locations,set apart by an unprecedented level of private space, crafted artisanship,personalised hospitality, and bespoke journeys. Alila means "Surprise" inSanskrit, which suitably describes the refreshing character of our propertiesand impressions of our guests when they stay with us. In support of sustainabletourism, Alila hotels adopt EarthCheck operating standards, integrating thenatural, physical and cultural elements of their environments. To stay at anyof Alila's hotels & resorts is to embark on a destination experience -- beit in recreating the flavours of the local cuisine, enhancing your well-beingthrough ancient healing arts or the thrill of adventure sports, you will re-discoverthe luxury of living at Alila. For more information visit www.alilahotels.com, followus on Instagram @AlilaHotels or like uson Facebook.

About Two Roads Hospitality

Two Roads Hospitality isan international lifestyle company encompassing an unrivalledcollection of distinctive properties, passionate people, and remarkableexperiences around the globe. The company is named for the newly-mergedCommune and Destination Hotels, bringing together over 40 years of combinedexpertise exclusively dedicated to the boutique and lifestyle space. Comprised of Joie de Vivre Hotels, Thompson Hotels, DestinationHotels, tommie and Alila Hotels & Resorts, the company is theleading operator of independent and lifestyle hotels with almost100 properties in eight countries and growing, alsoboasting an extensive roster of award-winning restaurants andbars, stunning vacation residences, world-class golf courses, andindigenous spa and wellness offerings.  For more information on TwoRoads Hospitality, visit www.tworoadshotels.com, followus on Twitter @TwoRoadsHotels, or like us on Facebook.