Dear Interested Parties,

The Việt Nam Improving Private Sector Competitiveness Project (IPSC) intends to award a subcontract to UNIT Technology Corporation for the development of a Business Plan (2024–2028) and a KPI monitoring process.

Background

Improving Private Sector Competitiveness (IPSC) is a technical assistance project funded by the United States Agency for International Development (USAID). The Agency for Enterprise Development (AED), under the Ministry of Planning and Investment (MPI), is the project owner. The project is implemented by Deloitte Consulting LLP ("Deloitte") and runs from 2020 to 2025.

The purpose of the USAID IPSC activity is to remove constraints and enhance the competitiveness of small and growing businesses (SGBs) in Việt Nam, including those led by vulnerable populations. Through this activity, USAID Việt Nam is supporting the country’s competitiveness: vertically at the policy, market, and firm levels; and horizontally by working along the entire spectrum of enterprise growth models, from household businesses transforming into registered firms, to small firms on the cusp of scaling up.

Summary of activities

IPSC collaborates closely with the Government of Việt Nam (GVN) counterparts, including the project owner, AED, under MPI. IPSC and AED develop strategies for sector selection, geographic focus and SGB engagement and engage a broad range of market actors across the economy that make up the SGB ecosystem, including SGBs, cooperatives and household businesses (HBs); business chambers, associations and business development service providers (BDSPs); GVN ministries and agencies, provincial and local administrations; and private sector consultants, training institutions and financial institutions. Using incentives and cost-sharing with SGBs, pioneering enterprises (PEs), and other partners, IPSC builds both greater demand and supply of business development services (BDS), while improving providers’ capacity to understand and offer services desired in the marketplace.

One of IPSC’s main objectives is supporting Vietnamese enterprises to receive customised technical assistance under the overall support package 'Pioneering Enterprise (PE) Programme' to create products with added value and Vietnamese intellectual property, nurturing them to become sustainable models for other SGBs to emulate and scale up proven examples. A PE is a growing Vietnamese enterprise with Vietnamese-branded products, sufficient competitiveness, the ability to lead and expand in the industry, sector, and locality, strong management capacity and willingness to innovate and produce products with high added value, with the vision and objective to build a Vietnamese brand in international markets. Positioning the 'Made by Vietnam' product brand successfully in regional and international markets is a priority for PEs.

Each support package will be customised for the individual PE, depending on their situation, needs, capacity, commitment to participate and willingness to co-invest. The support packages will focus on facilitating BDSPs and technical experts to deliver consulting services and specialised training to help enterprises strengthen their governance, management capability, and strategies (including strategy development, business model refinement, brand positioning, marketing, innovation, communications and human resource development). IPSC will develop Key Performance Indicators (KPIs) for each supporting package so PEs can quantify the results achieved and evaluate the effectiveness of the results.

Founded in March 2010, UNIT Technology Corporation (UNIT) has become one of leading information technology corporations in software solutions and services for finance, banking, insurance and retail in Việt Nam. With over 50 well-known partners and customers, UNIT has a proven track record of consulting and implementing international-standard software solutions and services. UNIT is a proud trusted partner to industry giants like Red Hat, Camunda, Microsoft and Oracle. They leverage these partnerships to deliver exceptional technology to renowned clients, including HSBC, Standard Chartered, ACB, Sacombank, Suntory Pepsi and TH Milk. They continuously improve products and services and study new technologies to meet customer demands and catch up with digital transformation trends in this digital era.

This assessment will focus on identifying UNIT's key strengths, weaknesses, industry opportunities, and challenges to develop a customised business growth model and a corresponding financial plan for the period 2024–2028, as well as establishing a KPI monitoring process. The offeror will provide consultancy services to IPSC to carry out a comprehensive assessment of UNIT's operations and the industry landscape.

Eligibility requirements

To be eligible, legally registered Vietnamese companies or organisations must meet the following criteria:

• Extensive experience working with companies in the service industry and understanding of IT product development and service delivery.

• Strong expertise in business strategy, quality management, financial modelling, process improvement, and excellent analytical skills and can gather and analyse data to identify areas for improvement and develop practical solutions.

• Capability to deliver high-quality coaching sessions to enhance business processes.

Key personnel:

• Vietnamese national.

• Bachelor’s degree or higher education in finance, business management or other related fields.

• More than seven years of experience in the service field, which experience in the software industry preferred.

• Ability to understand the finance management structure of a software development company, deep understanding of the process of strategy development and financial planning.

• Strong expertise and excellent financial analysis, coaching, communication and interpersonal skills, with experience working collaboratively with clients and stakeholders at all levels of the organisation.

• A high level of professionality and demonstrated ability from previous assignments to ensure the timeline.

• Fluency in Vietnamese and English,

Interested vendors should provide an intent to bid (including but not limited to its company profile and business registration), expressing the intent of the vendor to submit a proposal for this requirement, by 9pm Hanoi time, January 27, 2025, to Mir Waez at mwaez@deloitte.com and Tuan Tran Anh tuantran@ipsc.vn.

IPS-C intends to issue a Request for Proposal (RFP) to interested vendors by February 4, 2025./.