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Gov’t launches website to receive administrative feedback

Update: April, 04/2017 - 14:45
Screen-captured image of the Government’s website through which citizens can express opinions and give feedback on administrative issues.
Viet Nam News

HÀ NỘI — Citizens can now voice opinions on mechanisms, policies and administrative procedures to the Government on website, Minister and head of the Government Office Mai Tiến Dũng said on Monday.

It is a new interactive information channel between the Government and the citizens, directed by Minister Dũng himself with an aim to actualise the Government and the Prime Minister’s determination to develop an innovative Government to serve citizens, he said at a meeting with the press.

The website is accessible on computers and mobile devices with internet connection, he said, adding that citizens can send, track their opinions and receive responses from the Government on unrealistic and asynchronous mechanisms, policies, administrative procedures and unethical behaviour of government officials in completing administrative procedures.

The Government’s concerned agencies and responsible authorities will receive and respond to feedback based on their fields and take into consideration proposals and initiatives that aim to improve and develop the national administrative system, he said. 

“Notably, citizens and enterprises can evaluate and rate authorities’ responses to their feedback,” he said.

The Government will listen to every single feedback and opinion from citizens, he said, adding that the Government Office will take the responsibility of instructing, supervising and reminding ministries, sectors and local authorities to process and respond to citizens’ feedback. — VNS


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