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Da Nang's online facility to receive public complaints

Update: February, 19/2016 - 15:09
An online application has been launched to receive reports from people about various problems in Da Nang City. — Photo

DA NANG (VNS) — Da Nang authorities have launched an online facility that allows residents to report environmental, traffic and social problems to concerned agencies.

The application is available on the city authority's website

The concerned authorities have to deal with the problems reported by people within three working days.

Organisations and individuals can receive the city's solutions and feedback via the application.

The city opened two hotlines (0511)3 881 888 and (0511)1022, and 520 people reported problems that were then resolved by the concerned authorities in 2015.

The appliance, along with a Facebook page (Quan ly do thi Da Nang: Tien nghi – xanh – sach - dep) and the hotlines will become tools for the city's authorities to receive official and reliable information, so that they can deal with problems efficiently. — VNS

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