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Residents claim fees charged for no service

Update: August, 28/2015 - 18:25
Construction of a drainage system in an old part of the city in Thua Thien-Hue Province. — VNS Photo Hue Phong

QUANG BINH (VNS) — Residents in areas with no sewage system in this central province said they have paid for waste water treatment services, but such services are still not being provided.

Voters in the province's municipal Dong Hoi City late last month reported to the local People's Council that a drainage system for collecting rain and household waste water had been installed in several wards in the city centre.

However, all city dwellers are paying a monthly fee for waste water treatment, which means residents in wards on the outskirts of the city are paying for a service that they are not receiving.

Nguyen Van Huu, a resident of the outlying Bac Ly Ward, said his family had paid the fee for years, adding that he and other families in the neighbourhood had to build their own household waste water treatment plant to serve their needs.

The council requested the department of finance and the local water supply company, which charges the monthly fee for waste water treatment, to respond to this charge. However, even a month later, residents of wards on the outskirts of the city have not received any response from them, while the company continues to collect the fee.

In 2007, the province received US$79 million from the World Bank to build a sewage system in Dong Hoi City. Construction of the system ended early last year, with work being completed only in the city centre.

The practice of adding fees for waste water treatment to monthly water bills in areas that lack a sewage system is also ongoing in neighbouring Thua Thien-Hue and Quang Tri provinces. — VNS

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