Wednesday, January 29 2020


Error gets VietJet staff suspended

Update: July, 12/2014 - 09:41

HA NOI  (VNS) — The Civil Aviation Authority of Viet Nam has decided to suspend a number of VietJet Air staff involved in a flight that was bound for Da Lat but ended up landing in Nha Trang on June 19.

According to Lai Xuan Thanh, director of the CAAV, Captain Pavel Ondrej, Deputy Commander Amin Hassiri and Chief Stewardess Phan Thi Huong Trang had been suspended for 30 days from June 20.

The CAAV also issued a warning for the deputy director in charge of flight command at Noi Bai International Airport, and suspended the head and deputy head of the airline procedures unit at the airport until July 31.

A worker from the Noi Bai Air Traffic Control Tower and a member of the check-in staff will also be suspended. The Director of VietJet Air's Flight Command Centre Elvis Gilber has been suspended until August 1.

The aviation authority has concluded that the incident was caused by lack of responsibility and ineffective communication among various units of VietJet Air staff.

The flight, carrying nearly 200 passengers from Ha Noi, landed at Cam Ranh Airport in Nha Trang, 140km away from its intended destination of Lien Khuong Airport in Da Lat.

VietJetAir CEO Luu Duc Khanh and Transport Minister Dinh La Thang have both publicly apologised for the incident.

A thorough reshuffle of the Civil Aviation Administration of Viet Nam (CAAV) was the best way to solve flight cancellations and delays, Transport Minister Thang said at a Ha Noi meeting yesterday.

To achieve this, Thang called for changes to Viet Nam's civil aviation laws.

He said it was the duty of the CAAV to address the problem first, as well as the Transport Department, Airports Corporation of Viet Nam, Viet Nam Air Traffic Management Corporation and the carriers.

Thang said carriers would have their licences revoked if they continued to provide inadequate services.

He directed the CAAV to consider issuing flight slots for airliners and to finalise its scheme to improve State control of aviation this month.

According to CAAV director Thanh, there were 74,000 flights from January to June, 20.9 per cent of which were delayed and 3.2 per cent cancelled.

Low-cost VietJet Air had the highest rate of failed services at 40 percent, followed by the national flag carrier, Vietnam Airlines, and State-owned Viet Nam Air Services Company.

Thanh blamed the situation on technical problems, unfavourable weather conditions and poor infrastructure and management.

VietJet Air and JetStar Pacific representatives vowed to reduce their rate of delayed and cancelled flights by 50 per cent by August. And they vowed to cut it to 10 per cent by September.

Meanwhile, JetStar Pacific has set the rate at 5 per cent by November. — VNS

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