HCM CITY (VNS)— The municipal Information and Telecommunications Department officially launched its Electronic ISO and online business registration programme late last week.
Over the last few years, administrative offices nation-wide, have received investment to install the internationally recognised ISO 9001:2008 management system along with a series of other sophisticated software packages, in a bid to reform the state's administrative management and improve work flow.
However, co-operation between the ISO project and the various administrative offices has been poor, with each office pursuing their own agenda. As such, the results of this initiative are expected to be poor.
So far, the city has standardised the electronic ISO process for 22 administrative procedures in business registration in all 24 districts as well as adjoining districts' economic and tax departments. The goal is to reduce the time it takes to process a file from 8 to 5 working days.
Alongside this, the Information and Telecommunication Department has successfully linked file management systems from the city to 24 districts and 13 departments and industries.
The department has also launched a new pilot project, in which people can apply for business registration online, from home.
In 2014, the Department will switch to the electronic ISO system in five procedures in the labour and salary department; four procedures in urban management, and three procedures for justice and legal. — VNS