|The Ministry of Home Affairs kicked off its public administration reform project yesterday, which aims to provide better administrative services to people in Bac Giang, Ha Tinh, Can Tho and Da Nang in the next three years.— File Photo
HA NOI (VNS) — The Ministry of Home Affairs kicked off its public administration reform project yesterday, which aims to provide better administrative services to people in Bac Giang, Ha Tinh, Can Tho and Da Nang in the next three years.
The US$832,500 project, which includes $750,000 of non-refundable official development assistance, aims to support the implementation of ongoing public administration reform (PAR) projects funded by the United National Development Programme (UNDP) in the four localities in the 2013-16 period.
The project's activities focus on providing PAR-related technical support to improve the calibre and performance of civil servants, as well as improve public administration services through an innovative one-door policies.
Results from a UNDP project implemented between 2009 and 2013, which aimed to strengthen the capacity of Viet Nam's government agencies, was also reviewed at the project's launching ceremony yesterday.
Deputy Minister of Home Affairs Nguyen Duy Thang said that with the ministry's efforts and UNDP's support, the project had created significant PAR changes, including the establishment of a set of indicators to monitor PAR performance (PAR Index) and criteria for measuring the satisfaction of people using the services.
Addressing the launch of the project, Thang stated that key learnings from PAR in the four localities would be shared with other localities and central policymakers, in an effort to facilitate a dialogue on policy between localities and central-level institutions.
UNDP Assistant Country Director to Viet Nam, Patricia Barandun, stressed that a more efficient, responsive, transparent and accountable public administration would produce high quality services to citizens.
"A better serviced population will be able to achieve higher levels of development, hence the reform of public administration is an important means towards equitable growth and better living standards," she said. — VNS